Bakery Clerk- Phoenix Talent Hub

Apply for the Bakery Clerk - Phoenix Talent Hub role at Safeway.

• Maintains an atmosphere of enthusiastic customer awareness with an emphasis on fast and friendly customer service.
• Assists customers by making product suggestions, filling special orders and providing food preparation suggestions.
• Answers and responds to incoming calls appropriately; receives and resolves customer complaints, reporting to Store Director as needed.
• Engages in suggestive selling and other sales techniques via telephone, in‑store intercom, and one‑on‑one interaction; answers questions regarding ingredients, price, and freshness of products.
• Helps customers with special orders for cakes and other bakery items, including adding personalization to baked items and writing messages on cakes with icing as requested.
• Implements proper and efficient product preparation and packaging techniques.
• Maintains bakery case cleanliness, sample tray, visual appeal, and inventory levels; ensures proper cleanliness, sanitation and appearance of the bakery area and equipment, and a safe work environment.
• Slices bread and prepares all bakery items, including proofing, baking, packaging, and icing.
• Ensures temperatures are maintained in all phases of preparation, display, and storage.
• MAY assist with physical inventory taken every quarter.
• Controls inventory to ensure adequate product quantity, quality and freshness; maintains inventory levels according to division directives, stocks and rotates product, and organizes the cooler.
• Understands opening and closing department procedures.
• Builds displays, rotates and discards outdated or spoiled product; maintains cleanliness of the work area and department.
• Ensures proper code dating for all products within the department.
• Follows and maintains department standards.
• Implements effective promotional and seasonal displays.
• Performs receiving duties: breaks down downloads, verifies orders using invoices, inspects quality, reports shortages, stocks, and rotates product; adheres to product temperature and storage guidelines and follows proper packaging techniques; processes administrative paperwork and maintains accurate department records.
• Accurately completes, maintains, and monitors daily log sheet, production chart, sales and labor and other required paperwork and logs.
• Controls shrink and cost.
• Ensures that proper temperature levels for product are maintained; ensures proper signing of products; complies with retail labeling laws and regulations, company and code dating policies.
• Complies with all workplace safety rules and regulations.
• Ensures safety, cleanliness and sanitation of sales floor, work area, freezer, cooler, equipment, prep area and display area, including code date compliance as required.
• Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity.

• Good communication and interpersonal skills; ability to maintain a professional demeanor with customers and co‑workers.
• Good understanding of overall company practices and Bakery Department policies and procedures.
• Ability to frequently reach, lift and maneuver objects of varying dimensions and weights up to approximately 60 lbs; bends, stoops and reaches frequently; pushes and pulls fully loaded hand trucks and pallet jacks; performs repetitious arm movements to prepare, package and display products.
• Compliance with company grooming standards and dress code.
• Manual dexterity and good eye‑hand coordination; able to stand for long periods of time.
• Mental alertness to ensure safe and accurate completion of tasks; knowledge of basic mathematics and weights and measures; familiarity with product variety, standards, perishability, handling, sanitation, labeling and department policies and procedures.
• Operates telephones, pallet jack, hand truck, knives, scissors, safety cutters, bread slicer, photo cake machine, mixer, microwave oven, ovens and proof boxes; utilizes cleaning supplies and equipment; requires handling of latex products.
• Operates computer software and electronic ordering devices to order product.
• May be required to work nights, weekends and…