Area Supervisor

Area Supervisor – Ross Stores, Inc.

• Success. Our winning team pursues excellence while learning and evolving.
• Career growth. We develop industry leading talent because Ross grows when our people grow.
• Teamwork. We work together to solve the hard problems and find the right solution.
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Ross is a leading off‑price retail chain with over 2,200 stores, a strong track record of success and growth, and 2023 revenues of $20.4 billion. We celebrate values and provide a fun and exciting treasure hunt experience for customers while offering continuous learning and development opportunities to our teams.

The Area Supervisor is a member of the Store Leadership team, responsible for a specific, assigned area of the Store and the general operations and supervision of the Store when functioning as the Manager on Duty. They open and close the Store, supervise Associates, maintain a friendly shopping environment, ensure proper merchandise presentation, and execute and supervise Company operational processes as needed.

• Understands that safety is the number one priority and practices safe behaviors in everything they do.
• Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone, immediately correcting or reporting any unsafe conditions or practices to Store Leadership.
• Responsible for security of the building including entrance/exit control, Daily trash removal, EAS devices daily function check, Cash Office security, armored carrier pick‑ups and register area.
• Removes clutter and ensures safe, clear egress to emergency exits.
• Responsible for customer safety including accident prevention, accident reporting and emergency procedures.
• Tests all fire alarm systems as scheduled and responds to after‑hours alarms when requested.

• Treats all Customers, Associates, and other leaders with respect.
• Demonstrates courtesy, friendliness, and professionalism at all times; recognizes Associates using Company recognition programs.

• Represents and supports the Company brand at all times.
• Maintains a professional appearance in accordance with the Company Dress Code and ensures all Associates adhere to it.
• Keeps all areas of the Store clean, well‑maintained, and merchandised to standard.
• Responsible for daily trash removal.

• Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.
• Responsible for receiving merchandise trucks when needed and processing all merchandise with urgency.
• Responsible for receipt of all non‑merchandise inbound deliveries.
• Responsible for cleanliness and organization of all Stockrooms and for placing merchandise on the sales floor.
• Ensures back‑stock is secured, processed, and merchandised following Company policy.
• Reduces loss due to damage and maintains compliance with monthly presentation guidelines.
• Responsible for floor moves, signing, promotional signing, re‑wraps as needed.

• Understands and complies with the Loss Prevention Awareness Program and maintains a large customer‑service presence on the floor, engaging Associates and Customers.
• Demonstrates integrity, safeguards confidential information, cash and credit card information, and merchandise.
• Maintains the Public View Monitor (PVM) system and conducts “Code 50” package inspections.
• Executes all Company Best Practices to maximize productivity by minimizing steps and touches while working.

• Ensures Associates execute to Company standards at the Front End and maintains pace, energy and presence to reduce customer wait time.
• Trains and coaches Associates on cash registers, shortage control policies and other Front End procedures to meet friendliness and…