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Senior Authenticator

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: RealReal inc.
Full Time position
Listed on 2026-01-01
Job specializations:
  • Retail
    Retail Marketing, Merchandising
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below

About The Role

Your unmatched fashion knowledge and keen attention to detail make you an amazing fit for the Senior Authenticator position. With a strong desire to learn and innovate, we will help continually keep you up to date on new fashion industry trends, authentication methods, and general luxury product knowledge. You thrive in a high volume, goal oriented environment and your nimbleness makes you a leader among your peers.

You authenticate luxury and marque products L2+ by locating brand identifiers (holograms, date codes, authenticity cards, hallmarks, etc.).

Vintage Focus

You are a product specialist self‑starter who can work independently and with cross‑functional teams to ensure the integrity of the Vintage Authenticator function. With your previous experience as an individual contributor as an Authenticator or Brand Lead, you possess hands‑on ability to own projects relating to Vintage Escalation, DeEscalation, Product Organization and Movement, and ability to assist the department with its SLA.

What

You Get To Do Everyday
  • Authenticate luxury products by locating brand identifiers (holograms, date codes, authenticity cards and hallmarks) and evaluating the quality of materials and construction.
  • Inspect consigned luxury products for condition and acceptance standards (Quality Control).
  • Serve as the point person to process brands identified as authentication risk, covetable and/or high‑value.
  • Assist with processing VIP consignments.
  • Write informative product descriptions using industry‑standard fashion terms.
  • Price merchandise based on retail value, condition, and style.
  • Data entry: provide pertinent product information such as measurements and fabrication.
Vintage Focus
  • Sorts HRA backlog for mis‑escalated vintage to ‘de‑escalate’ by sending through to LRA (25‑50% of time).
  • Manually locates and escalates high value vintage items to L3 in Dior from LRA (50+% of time).
  • Manages and tracks incoming high value vintage consignments to ensure proper receiving and escalation.
  • Organizes Vintage backlog by date order to ensure proper SLA is maintained.
  • Scans items into vintage backlog location.
  • Supports receiving with inquiries regarding vintage product.
  • Assists HRA Vintage production as needed / when time permits.
What You Bring To

The Role

Minimum Requirements
  • Minimum 1 year of luxury fashion experience (retail included).
  • Strong fashion knowledge – Top designers and brands, current trends, garment construction, etc.
  • Ability to work independently as well as part of a team.
  • Basic computer and data entry skills.
  • Ability to work in a fast‑paced and high volume environment.
  • Outstanding work ethic and ability to consistently meet daily department goals.
  • Excellent organizational & time management skills and acute attention to detail.
  • Confident communicator who possesses a positive attitude towards collaboration.
  • Passionate about continuous learning and comfortable in conducting independent research.
  • Strong business acumen and ability to align work with company goals.
  • At least one year as a Brand Lead or LRA Authenticator or equivalent external Vintage experience required.
Preferred Requirements
  • College degree preferred but not required (fashion studies/merchandising, textiles studies, etc.).
  • Experience with Dior and Looker highly preferred.
Compensation, Benefits, + Perks
  • Employee Stock Purchase Plan.
  • 401K with Company Match.
  • Medical, Dental & Vision Insurance.
  • Paid parental leave.
  • 18 Paid Time Off (PTO) Days (PTO starts accruing on first day of work) & 9 Paid Holidays.

The expected hourly rate for this role is $20-$21.83. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits.

The Real Real is the world’s largest online marketplace for authenticated, resale luxury goods, with 37 million members. With a rigorous authentication process overseen by experts, The Real Real provides a safe and reliable platform for consumers to buy…

Position Requirements
10+ Years work experience
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