Retail Assistant Store Manager

Join to apply for the Retail Assistant Store Manager - 3725 role at First Cash

• Pay: $18.00 to $21.00 per hour.
• Commission:
  An easily achievable commission structure that pays you for every transaction you process; our retail sales associates can earn up to 8% on transactions (which could average an additional $3.29 per hour on top of your hourly rate).
• Earned Wage Access (EWA):
  Available to all employees on the second day of employment; withdraw up to 50% of wages earned up to seven times in a payroll cycle.
• Unlimited commission above hourly base rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• Most stores open 9AM to 6PM; many stores are closed on Sundays.
• Earned Wage Access program details as described above.
• Auto-enrollment in the First Cash 401(k) program after six months of employment (where applicable).
• Discount programs: employee discounts from day one;
  First Cash Perks with 10,000+ discounts.
• Tuition Reimbursement up to $2,000 per year for full-time employees who meet minimum program requirements.
• Access to First Cash Pet Insurance.
• Other benefits as described in the original posting.

We are seeking an Assistant Store Manager with a minimum of six (6+) months of management/3rd key experience. Assistant Store Managers are accountable for the day-to-day operations of the store and promoting a positive/productive environment. This position will partner with the Store Manager to lead and develop store employees, recruit, and retain top talent, maximize financial goals, and manage Customer Relations / Customer Satisfaction.

This position sets the tone for a customer-centric environment! Alongside the Store Manager, this position analyzes store financial statements to ensure financial goals are met. You will be required to commit to the company's asset protection program, promote our business, and target new customer acquisitions. All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and much more.

This position offers an hourly wage, plus Assistant Store Managers earn commission based on productivity and a bonus based on store performance. The actual pay of successful Assistant Store Managers will be based on various factors, such as work location, qualifications, and experience.

(This is a representative list of the general duties the Assistant Store Manager position may be asked to perform and is not all-inclusive; other duties may be assigned as needed.)

• Facilitate a customer-centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of Pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company-prescribed channels.
• Opens and closes the store, including, but not limited to, counting cash drawers and merchandise, and ensuring all procedures are followed to ensure the protection of assets.
• Ensures asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, which include inventory, loan management, merchandising, store presentation, store systems, and enterprise-level reporting.
• Evaluate the store's financial statements and drive profitability through communication and goal setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete the assigned tasks and training for self-development as requested.
• Communicate clearly with employees to ensure that they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to perform duties and tasks for extended periods of…