Retail Store Management Trainee

We are currently looking for the right Retail Store Management Trainee to join our Team! $19.50 to $26.24 per hour.

This role is designed for external retail assistant managers and store managers who are interested in fast‑tracking into a Store Management position. A minimum of 1 year of retail management experience is required.

Our retail sales associates can earn up to 8% on transactions, which could average an additional $1.00 per hour on top of your hourly rate.

• Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
• The best working hours in the business. Most stores open at 9 AM and close at 6 PM; many stores are closed on Sundays.
• Earned Wage Access program available to all employees on the second day of employment (up to 50% of wages earned, up to seven times per payroll cycle).
• The ability to earn unlimited commission above your hourly base rate.
• Vacation:
  One week of paid vacation after six months of active full‑time service, plus an additional week after one year and two weeks on each anniversary thereafter.
  Additional vacation can be granted at 120 hours after five years.
• Sick/Personal: 8 hours after six months of employment, 16 hours each anniversary thereafter (up to five years), and 24 hours after five years.
• Employee discounts available on the first day of active employment.
• Tuition Reimbursement with First Cash Education (up to $2,000 per year) for full‑time employees meeting program requirements.
• Access to over 10,000 discounts from 1,000+ companies with First Cash Perks.
• Auto‑enrollment in the First Cash 401k program after six months of employment.
• Access to the First Cash Pet Insurance program.

We are seeking a Store Manager Trainee with a minimum of six months of store management experience. The trainee is accountable for day‑to‑day operations and promotes a positive, productive environment. The role partners with the Store Manager to lead and develop store employees, recruit and retain top talent, maximize financial goals, and manage customer relations and satisfaction. The trainee analyzes store financial statements to ensure goals are met and participates in the company's asset protection program, business promotion, and new customer acquisition efforts.

All employees work with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations), and more.

This position offers an hourly wage, plus store manager trainees earn commission based on productivity and a bonus based on store performance.

• Facilitate a customer‑centric environment by engaging customers in a friendly and professional manner and rapidly addressing customer issues.
• Monitor and assist in the training of pawnbrokers so their development meets the prescribed First Cash standards.
• Recruit top talent by sourcing candidates through company‑prescribed channels.
• Open and close the store, including counting cash drawers and merchandise, and ensuring all procedures are followed to protect assets.
• Ensure asset protection through inventory control, property safety procedures, documentation, and securing customer loans.
• Administer processes and procedures within the store, including inventory, loan management, merchandising, store presentation, store systems, and enterprise‑level reporting.
• Evaluate the store’s financial statements and drive profitability through communication and goal‑setting.
• Ensure that operating standards meet or exceed First Cash standards.
• Monitor loan qualification and buying processes to ensure the value and integrity of all loans issued.
• Complete assigned tasks and training for self‑development as requested.
• Communicate clearly with employees to ensure they understand the store’s mission and profit objectives.
• Remain up-to-date on product knowledge.
• The Assistant Store Manager acts as manager on duty in the absence of the Store Manager.
• Other related duties as assigned.

• Must be willing and able to lift/carry up to 50 pounds.
• Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing,…