Assistant Manager

General

Job Summary Assists the Store Director in operating a profitable, clean, well-merchandised convenience store, with the primary purpose being to manage the store operations and staff in the absence of the Store Director. Trains and supervises Team Members to provide high quality guest relations. Supports the Store Director and staff to reach the store’s goals. Represents Superpumper in a professional manner in all dealings with Team Members, vendors and guest.

Core Employee Responsibilities Look for opportunities to help co-workers in your department and all individuals in other departments or divisions throughout the company. Offer your services or assistance to make their job easier and to increase their effectiveness and job satisfaction.

Always be willing to make a genuine effort to help with any task, job function, or project that you are requested to assist with.

Do everything that you can to make all of Superpumper’s new personnel feel welcome, comfortable, and accepted as a contributing member of our successful team.

Always display a positive customer service attitude, far beyond what would be expected, to all co-workers in all departments or divisions of the Company, and to all outside guest, vendors, suppliers, shareholders, and investors.

Look for opportunities to contribute to the Company’s success in every way possible. Protect company assets, use supplies wisely, take pride in your job and all company facilities, and bring to the attention of your supervisor all situations, at any level, that do not meet the Company’s standards, policies, and procedures or are inconsistent with the Company’s Core Values.

Major Job Tasks Must be proficient in all aspects of the Assistant Store Director’s job descriptions.

Manages alternating shifts with the Store Director. Works first shift when Store Director is off and second shift on other days. Must work at least forty-two hours per week. Ensures all guests receive the highest level of guest relations including greeting, suggestive selling, sincere thank you, and please come again, always maintaining the highest degree of professionalism.

Interviews and makes recommendations for hiring new Team Members. Assists in training Team Members in all facets of store operations. Conducts performance evaluations, reporting progress and issues to the Store Director. Ensures shifts are fully staffed, filling in for absent Team Members when necessary.

Accurately completes Daily Sales Report in a timely manner, processes invoices daily, and processes payroll accurately utilizing PDI system. Tracks sales, monitors markdown sheets and transfers to control store inventory and accountability. Completes all required logs and paperwork.

Increases sales by training Team Members to comply with suggestive selling program. Displays sales merchandise to promote customer awareness and generate additional sales. Ensures that the car wash area is kept customer ready at all times.

Trains all Team Members on cash handling procedures involving cash, credit cards, lottery, and drops. Properly and accurately accounts for all sales transactions.

Assists Store Director in ordering, pricing, and receiving merchandise. Ensures that all price labels are current and contain accurate information. Ensures accurate documentation of all price changes and transfers to control inventory.

Supervises Team Members to ensure that the store is clean, stocked and in first class condition at all times. Maintains high cleaning standards including the store, parking lot, restrooms, storage room, equipment and landscaped areas. Cleans all spills immediately to remove any safety hazards.

Ensures all policies and procedures are followed by all Team Members, including alcohol and tobacco sale…