CX Lead Generation Specialist - Phoenix

Responsibilities

• Help shorten the sales cycle by creating new contacts with targeted restaurants and non-commercial accounts with the intent to bring new culinary inspiration to their menus.
• Develop a collaborative calendar process with the Territory Development Managers in the market to bring new customer meetings into their schedules and prepare them for successful culinary ideations
• Follow through with marketing action plans ABM (Account Based Marketing) where customer leads need to be contacted after responding to UFS marketing campaigns
• Create Penetration playbook, build basket affinities for Citadel
• Conduct Analysis using sales data and Trade Partner Playbooks to create priority customer urgent actions for customers at risk of lapsing and customers on the verge of becoming loyal customers
• Utilize Salesforce, Firefly to better target non-commercial operator leads in Education and Entertainment channels. Connect with and secure new meetings with key stakeholders
• Support the unique Operator Group in your market by helping design action and engagement plans with TDMs. (example: NYC / Deli)
• Accountable for helping the region deliver business targets in Sales $, Reach & Penetration, and market share for operators and reduce average sales cycle by 25%

• 2-3 years of working experience preferably in the Food service Industry
• Proven track record in sales, preferably in the Food service Industry
• Digital & Data analysis, compiling action plans from insights
• Strong working knowledge of Excel, MS Office, Power BI

• health insurance (including prescription drug, dental, and vision coverage)
• retirement savings benefits
• life insurance and disability benefits
• parental leave
• sick leave
• paid vacation and holidays
• access to numerous voluntary benefits