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Spa Associate

Job in Phoenix, Maricopa County, Arizona, 85002, USA
Listing for: Hand & Stone
Full Time, Part Time position
Listed on 2026-01-10
Job specializations:
  • Sales
    Customer Success Mgr./ CSM
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 16 - 18 USD Hourly USD 16.00 18.00 HOUR
Job Description & How to Apply Below
Benefits:

* Employee discounts

* Free uniforms

Job Description:

Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services. With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.

Hand and Stone Massage and Facial Spa, located in Phoenix, is seeking a Sales Associate. You are a critical link in ensuring that our customers' experience in our spa is nothing other than outstanding!

Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!

We understand having a busy schedule and we are here to help! We are looking for a 2 full-time and 2 part-time (less than 30 hours a week) associates.

Shift details:

(Open Availability Required through employment) Monday: 9:30 AM-8:30 PM through Sunday 9:30 AM-7:30 PM

Responsibilities:

* Meet membership sales goals

* Detailed knowledge of the menu of services - don't worry, we'll train you!

* Have excellent customer service to members and guests, while building relationships that last

* Capable of working flexible hours

* Effectively communicate sales, promotions, and service options with clients

* Uphold spa cleanliness standards

* Bring a positive and energetic attitude

* Answer phones, schedule appointments, and file documents

* Perform various other duties as assigned

What's in it for you?

* Competitive Compensation
- * $16 - $18 hourly wage PLUS commissions. (Review after 30 days)

* Lead $19 per hour PLUS commissions

* Commission: $5 - $15 per membership, reactivation, and gift card

* Contests - do you want to put your sales skills to the test? See what we have in store!

* Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.

* Ongoing Training - We are ALWAYS learning and improving.

* Flexible Hours - Whether you are working part-time or full-time, your busy lifestyle is on our mind!

* Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!

* Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?

Qualifications:

* Having a high school diploma or equivalent is required

* Must be 18 years old or older

* Must be exceptionally organized and have great attention to detail

* Must be a strong team player with the ability to work independently with minimal supervision

* Spanish-speaking is a plus

* Proficient in Computers

* Proficient in scheduling
Position Requirements
10+ Years work experience
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