Client Advisor II

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• Medical, Dental and Vision Coverage
• 401(k) plan with a 4% Instantly Vested Match
• Generous Vacation and Sick time
• Life and Disability Plans
• Wellness Fitness Program
• Employee Assistance Program

Pay Range : $29.00/Hourly + $20,000 on-target incentive

Position Hours : 40 Hours/Week

FLSA : Non-Exempt

• Answer inbound prospect calls and respond to web leads within defined SLA windows
• Qualify prospects using a structured discovery framework
• Provide accurate, scripted information on PHR services and published pricing
• Hand off qualified opportunities to licensed staff for contract execution
• Log all activity in Hub Spot and maintain pipeline hygiene
• Participate in daily team huddles, coaching sessions, and ongoing training
• Manage a high-complexity lead mix including multi-property and portfolio prospects
• Support onboarding and informal coaching of Level I Inside Client Advisors
• Execute outbound prospecting campaigns as assigned
• Contribute to knowledge base development and script refinement
• Track and self-report performance metrics against monthly door targets

• Minimum of 3 years of sales experience, preferably in inside sales or another phone- and email-based sales role, with a proven track record of meeting or exceeding quotas
• Minimum of 1 year of experience in the property management industry, whether in sales, leasing, operations, or another role.
• Working knowledge of property management services, including owner pain points, fee structures, and what drives a landlord or investor to hire a management company.
• Ability to manage a high volume of outbound and inbound calls, emails, and follow-ups while maintaining an organized pipeline
• Proficiency with CRM software (such as Hub Spot or Salesforce) for lead tracking, pipeline management, and activity logging.
• Strong verbal and written communication skills, with the ability to build rapport quickly and clearly explain the value of services.
• Self-motivated and goal-oriented, with the ability to work independently and as part of a team.
• Comfortable with technology, including video conferencing, email platforms, and Microsoft Office or Google Workspace

PURE Home River is an Equal Opportunity Employer

PURE Home River and its subsidiaries are equal opportunity employers committed to recruiting, employing, retaining, promoting, terminating, and otherwise treating all employees on the basis of merit, qualifications, and competence. We do not discriminate on the basis of any trait or characteristic protected by applicable federal, state, or local laws.