Key Account Sales Manager

Company Description Plasmatreat is an international leader in atmospheric pressure plasma systems used for pretreating substrate surfaces such as plastic, metal, glass, and paper. Its Openair-Plasma® technology enables reliable bonding, painting, printing, and gasketing in automated, continuous manufacturing environments. The company serves diverse industries, including automotive, electronics, transportation, packaging, consumer goods, textiles, medical technology, and renewable energy. Plasmatreat operates technology centers in Germany, the USA, Canada, China, and Japan, and maintains a global sales and service network in more than 30 countries.

Applicants join a technologically advanced, globally active organization focused on innovation and sustainable industrial solutions.

The Senior Key Account Manager is responsible for developing and managing strategic customer relationships within the semiconductor advanced packaging market. This role serves as the primary interface between customers and the company, driving business growth through the adoption of innovative solutions supporting advanced packaging applications.

The ideal candidate will possess a strong understanding of semiconductor manufacturing and advanced packaging technologies, including 2.5D/3D integration, fan-out packaging, System-in-Package (SiP), wafer-level packaging, chiplet architectures, hybrid bonding, and heterogeneous integration. The position requires close collaboration with customer engineering, manufacturing, operations, and executive teams to identify opportunities, solve technical challenges, and support long-term technology roadmaps.

The goal is to increase revenue, expand market share, and establish trusted partnerships with leading semiconductor companies, OSATs, IDMs, foundries, and advanced packaging ecosystem partners.

• Serve as the primary business and technical liaison between strategic semiconductor customers and the company's regional and global organizations.
• Develop executive-level and working-level relationships across customer organizations, including Packaging Engineering, Process Development, Manufacturing, Operations, Procurement, Supply Chain, and Executive Management.
• Drive long-term account growth strategies aligned with customer technology roadmaps and advanced packaging initiatives.
• Establish trusted advisor status by understanding customer business objectives, manufacturing challenges, and future technology requirements.

• Develop deep technical knowledge of the company's products, process technologies, and value propositions related to semiconductor assembly and packaging applications.
• Identify and develop new business opportunities within advanced packaging segments, including:
• Fan-Out Wafer-Level Packaging (FOWLP)
• Fan-In Wafer-Level Packaging (FIWLP)
• 2.5D and 3D Packaging
• Chiplet Integration
• Heterogeneous Integration
• System-in-Package (SiP)
• Hybrid Bonding
• Through-Silicon Via (TSV) Technologies
• Advanced Substrate and Interposer Applications
• Collaborate with product management, applications engineering, and R&D teams to develop and commercialize next-generation solutions addressing emerging packaging requirements.
• Lead customer-facing engagements from technology evaluation through high-volume manufacturing adoption.
• Support process qualification, proof-of-concept activities, pilot programs, and production ramp initiatives.
• Coordinate cross-functional teams including engineering, operations, quality, service, and product development to ensure successful project execution.
• Monitor customer satisfaction and proactively address issues impacting delivery, quality, performance, or support.
• Market Intelligence & Technology Leadership
• Track semiconductor packaging industry trends, technology roadmaps, and competitive activities.
• Assess customer needs and provide market feedback to influence product strategy and innovation priorities.
• Participate in industry conferences, technical forums, and customer workshops to enhance market visibility and establish thought leadership.
• Maintain awareness of advanced packaging developments from leading IDMs, foundries, OSATs, and semiconductor equipment manufacturers.
• Develop and execute account plans to achieve revenue, profitability, and strategic growth objectives.
• Manage forecasts, sales opportunities, customer activities, and account information within CRM systems.
• Negotiate commercial agreements, including…