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Executive Meeting Manager; EMM

Job in Phoenix, Maricopa County, Arizona, 85003, USA
Listing for: Marriott Phoenix Airport
Full Time position
Listed on 2026-10-18
Job specializations:
  • Sales
    Hotel/Hospitality Sales
  • Hospitality / Hotel / Catering
    Hotel/Hospitality Sales
Salary/Wage Range or Industry Benchmark: 85000 - 125000 USD Yearly USD 85000.00 125000.00 YEAR
Job Description & How to Apply Below
Position: Executive Meeting Manager (EMM)
Job Summary:

We are seeking a dynamic and results-driven Executive Meeting Manager (EMM) to join our Sales & Catering team! As the EMM, you will be responsible for generating revenue by selling and coordinating group meetings, events, and social functions at our hotel. You’ll play a key role in driving business growth by prospecting new clients, managing event logistics, and ensuring a seamless experience for clients and attendees.

You will work closely with our Director of Sales and operations teams to execute high-quality events that exceed expectations.

Key Responsibilities:

Sales & Business Development:
  • Actively solicit, negotiate, and secure group bookings for meetings, conferences, and social events.
  • Advanced level of producing room, banquet, and room rental revenue through directly soliciting business via aggressive prospecting, making presentations, developing contracts, negotiating and closing sales.
  • Respond to inbound inquiries and prospect new business opportunities.
  • Cultivate and maintain strong relationships with clients, event planners, and local businesses.
  • Conduct site visits and presentations to showcase our hotel’s meeting spaces and services.
Event Planning & Coordination:
  • Collaborate with clients to understand their event needs, including room setups, food & beverage, AV, and more.
  • Work alongside the food and beverage teams to ensure smooth event execution.
  • Prepare contracts, proposals, and event orders with detailed specifications.
  • Ensure clear and effective communication of event details across departments.
Client Relationship Management:
  • Serve as the primary point of contact for clients before, during, and after events.
  • Deliver exceptional customer service to encourage repeat business and referrals.
  • Handle last-minute changes or challenges with professionalism and efficiency.
  • Follow up with client’s post-event to gather feedback and strengthen relationships.
Administrative & Reporting Duties:
  • Maintain accurate records in the hotel’s Sales System.
  • Prepare weekly and monthly sales reports for the Director of Sales.
  • Stay informed about industry trends, competitor activities, and market opportunities.
  • Ensure adherence to hotel policies and brand standards.
Qualifications:
  • Proven experience in event sales, planning, or coordination, preferably in the hospitality industry.
  • Strong communication and interpersonal skills.
  • Ability to multi-task and manage multiple projects effectively.
  • Exceptional organizational skills and attention to detail.
Benefits:
  • We offer a competitive wage, Health and Dental Insurance, company paid Life Insurance, Short Term and Long-Term Disability Insurance, Vision, Critical Illness, Accidental, 401(k) and company match, Paid Time Off (PTO), free hotel rooms and hotel discounts.
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