Partnership Executive

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Overview

Empower is seeking a driven, field-focused Partnership Executive Representative to expand our presence within the personal injury market. This is a true business development role centered on opening new doors, creating referral partnerships, and building a book of business from the ground up.

We are not looking for someone to simply maintain relationships. We are looking for someone who creates them.

The right candidate is a disciplined hunter who thrives in the field, takes ownership of a territory, embraces accountability, and uses CRM as a competitive advantage. This person is persistent, highly self-motivated, comfortable hearing 'no,' and committed to earning long-term trust through consistent follow-through.

This is not a desk-based account management position. It is a field sales role for someone who wants to build a market, develop meaningful relationships, and grow into a high-performing healthcare business development professional.

Primary Role Focus

The position is structured around:

• 70% new business development and territory building
• 20% relationship management and account growth
• 10% CRM management, reporting, and internal collaboration

Key Responsibilities Build a New Book of Business

• Develop an assigned territory through consistent prospecting, field activity, and relationship building.
• Identify and secure new referral partnerships within the personal injury market.
• Build relationships with personal injury attorneys, paralegals, chiropractic clinics, physical therapy practices, orthopedic groups, pain management physicians, imaging centers, urgent care providers, case managers, and other referral sources.
• Generate new business through disciplined outreach, networking, events, lunch-and-learns, education, and follow-up.
• Build a sustainable book of business that produces recurring referrals.
• Treat the assigned territory like a business and take full ownership of its growth.

Live in the Field

• Spend the majority of the workweek meeting prospective and existing partners face-to-face.
• Conduct regular office visits, scheduled meetings, drop-ins, networking events, lunch-and-learns, and community outreach.
• Develop efficient daily and weekly territory plans to maximize market coverage.
• Organize and lead lunch-and-learns, educational presentations, and referral partner meetings.
• Become a recognizable and trusted presence throughout the local personal injury community.
• Create opportunities through consistent field activity rather than waiting for leads to arrive.

Relationship Selling

• Build long-term partnerships rather than pursue one-time transactions.
• Understand each prospective partner's practice, referral needs, patient population, and operational challenges.
• Position Empower's services as a valuable extension of the partner's practice and case strategy.
• Deliver exceptional responsiveness, communication, and follow-through.
• Maintain regular contact with referral partners and continue developing relationships after the first referral.
• Become the first call for partners that need coordinated care.

Own the Sales Pipeline

• Consistently generate qualified opportunities and move them through the sales process.
• Maintain a healthy pipeline across all stages of development.
• Follow a structured outreach cadence while adapting communication to each relationship.
• Continue following up until an opportunity is won, lost, paused, or formally disqualified.
• Identify inactive, dormant, and underdeveloped accounts and create plans to reactivate or grow them.
• Maintain accurate forecasts and clearly communicate expected referral activity.

CRM Excellence

• Use the CRM every day as the central system for managing the territory and book of business.
• Document all office visits, meetings, calls, emails, referrals, partner information, and follow-up activity.
• Maintain complete and accurate contact and account records.
• Keep pipeline stages, next steps, referral opportunities, and projected outcomes current.
• Use CRM data to prioritize opportunities, identify gaps, measure activity, and improve territory performance.
• Complete all required CRM documentation promptly rather than treating it as an end-of-week administrative task.
• Understand that activity not entered into the CRM is…