Digital Platforms Manager E-Commerce Job Phoenix area,Arizona USA,Sales

Role & responsibilities Digital Platform Management & Sales Growth

Manage and grow Lubigens presence across Amazon, Flipkart, IndiaMART and the official Lubigen website.
Develop and execute strategies to achieve monthly, quarterly and annual online sales targets.
Optimize product listings, pricing, keywords, promotions and product visibility to increase conversions.
Identify new opportunities, tools and techniques to improve online sales and profitability.

Lead Management & Conversion

Manage all sales enquiries received through marketplaces, IndiaMART, the website and other digital channels.
Identify, prioritize and follow up on high-quality leads to maximize conversions.
Ensure timely responses, systematic follow-ups and effective enquiry-to-order conversion.
Build processes to track leads, customer interactions, order status and sales performance.

Systems, SOPs & Performance Tracking

Create and implement effective SOPs and systems for daily platform operations, lead management and order processing.
Track sales, conversion rates, lead quality, advertising performance and other key business metrics.
Prepare regular performance reports and use data to identify gaps and growth opportunities.
Take ownership of sales targets and work proactively towards achieving measurable results.

Agency & Strategic Management

Coordinate with digital marketing agencies and platform partners to improve product visibility and sales.
Guide agencies with clear objectives, performance expectations and business priorities.
Develop short-term action plans and long-term strategies for digital sales growth.
Monitor competitor activity, marketplace trends and emerging digital sales opportunities.

Preferred candidate profile

1-3 years of hands-on experience managing e-commerce or digital sales platforms.
Practical knowledge of Amazon Seller Central, Flipkart Seller Hub, IndiaMART and website-based sales.
Strong understanding of product listings, marketplace advertising, lead generation and conversion optimization.
Good analytical skills with the ability to work confidently with numbers, reports and sales targets.
Strong communication, follow-up, planning and problem-solving skills.
Self-driven, organized and comfortable working independently in a remote environment.
A growth mindset, willingness to learn and the ability to take ownership of outcomes.