Bilingual Account Manager; Mandarin​/English Semiconductor Industry

Phoenix, AZ

Founded in 1988, Marketech International Corp. (MIC) is a global technology and engineering company supporting semiconductor, high-tech manufacturing, cleanroom, and mission-critical facility projects. MIC provides turnkey facility integration solutions, including cleanroom and MEP construction, DI water, gas and chemical supply systems, wastewater treatment, facility monitoring and control systems, installation, and maintenance services.

Through Marketech International Corporation USA, we support major semiconductor and industrial projects across the United States.

Marketech International Corporation USA is seeking a customer-focused and results-driven Account Manager to oversee assigned customer accounts within the semiconductor and high-tech construction industry.

The Account Manager will serve as the primary business contact for assigned customers and will be responsible for strengthening customer relationships, understanding project and material requirements, coordinating quotations and orders, identifying growth opportunities, and ensuring customer commitments are successfully delivered.

This position works closely with customers, vendors, Procurement, Project Management, Operations, Warehouse, Finance, and other internal departments throughout the full account and order lifecycle. The Account Manager will also monitor account activity, support pricing and quotation development, resolve escalated concerns, and maintain visibility into upcoming customer needs and project opportunities.

The ideal candidate has experience in account management, business development, customer relationship management, sales support, procurement, or project-based operations. Success in this role requires strong communication, commercial awareness, organization, problem-solving, and consistent follow-through.

• Serve as the primary point of contact for assigned customer accounts.
• Develop and maintain strong, long-term relationships with customers and key project stakeholders.
• Build a detailed understanding of each customer’s operations, projects, material needs, timelines, and service expectations.
• Conduct regular customer follow-ups and account reviews to discuss open orders, upcoming requirements, project status, and potential concerns.
• Monitor customer satisfaction and address issues before they affect project delivery or the overall business relationship.
• Coordinate internal resources to ensure customer questions, requests, and concerns are addressed accurately and promptly.
• Maintain complete records of customer communication, account activity, project requirements, and follow-up actions.

• Identify opportunities to expand products, services, and project support within existing customer accounts.
• Develop account plans that support customer retention, revenue growth, and long-term business partnerships.
• Monitor customer projects, purchasing activity, and future requirements to identify potential business opportunities.
• Collaborate with leadership and internal teams to develop account strategies and pursue new opportunities.
• Support customer presentations, business reviews, proposal discussions, and other account-development activities.
• Maintain awareness of semiconductor industry trends, customer investments, project activity, and competitive conditions.
• Support new customer development and account transition activities as assigned.

• Coordinate the preparation and delivery of accurate customer quotations, proposals, and supporting documentation.
• Obtain and evaluate vendor pricing, availability, lead times, technical information, and delivery options.
• Work with Procurement, Finance, Operations, and leadership to develop competitive pricing while supporting company goals.
• Review quotation details for accuracy, completeness, customer requirements, and commercial alignment before submission.
• Follow up with customers regarding pending quotations, purchasing decisions, project changes, and additional information.
• Maintain organized records of pricing, quotations, vendor responses, customer approvals, and related correspondence.
• Support pricing discussions and commercial negotiations within the authority and guidelines established by company leadership.

• Oversee customer orders from initial request and quotation through procurement, delivery, and final issue…