Dual Property DOS IHG Hotels

Tristar Hotels is a hospitality management company focused on delivering excellent guest experiences and strong property performance. The group operates branded hotels, including Hilton, BW, Marriott, and IHG properties, with an emphasis on consistent service standards, operational efficiency, and revenue optimization. Joining Tristar Hotels offers the opportunity to contribute to a portfolio of hotels that prioritize both guest satisfaction and long-term asset value.

The Dual Property Director of Sales (DOS) for the Crowne Plaza and the Holiday Inn & Suites Phoenix Airport North is a full-time, on-site role based in Phoenix, AZ, responsible for leading sales efforts across two IHG-branded properties. This role involves proactively identifying and securing new BT and GVT accounts, nurturing existing accounts, and developing targeted sales strategies to grow corporate, group, and leisure segments.

Day-to-day tasks include conducting sales calls and property tours, preparing proposals and contracts, managing rate and inventory strategies in coordination with revenue management, and maintaining accurate records in the sales system. The working BT DOS collaborates with general managers and operations teams to align sales initiatives with brand standards, marketing activities, and service delivery. The position also requires ongoing market analysis, participation in local networking and industry events, and regular reporting on performance, forecasts, and action plans.

• Candidates should possess Full-Service IHG experience
  , strong Communication and Customer Service skills to build relationships, negotiate effectively, and support a positive guest and client experience.
• Candidates should possess solid Sales skills, including prospecting, closing, account management, and the ability to meet or exceed revenue targets.
• Relevant qualifications include prior hotel or hospitality sales experience (
  IHG or branded hotel experience preferred
  ), knowledge of Phoenix Airport and regional market dynamics, and proficiency with CRM and hotel sales systems.
• A bachelor’s degree in Business, Hospitality Management, Marketing, or a related field is beneficial, along with a valid driver’s license for local travel and participation in off-site sales activities.