Client Partnership Specialist, Educational Services

Join Aya Healthcare, winner of multiple Top Workplace awards!

The Business Development Specialist, formally titled Client Partnership Specialist, Educational Services, is responsible for engaging with existing clients to support contract renewals, strengthen relationships, and drive client retention. Ideal candidates are motivated by building relationships, achieving goals, and pursuing long-term career growth in sales and business development.

THIS ONSITE POSITION REQUIRES EMPLOYEES TO BE IN THE OFFICE IN SAN DIEGO, CA.

We’re a $8+ billion, rapidly growing workforce solutions provider in the healthcare industry. We deliver tech-enabled services that help healthcare organizations meet and manage their contingent labor needs. We build and manage tech-enabled marketplaces for national and local healthcare talent and deliver contingent labor management solutions through our proprietary software platform.

At Aya, we’re obsessed with creating exceptional experiences for our clients, clinicians and employees. In fact, we put employee satisfaction above all else. Our team members are responsible for incomparable customer experience and we know that happy employees are critical to maintaining happy clients. We foster an entrepreneurial, high-energy, low-bureaucracy culture and value innovative thinking and creative problem solving. We embrace diversity in thought and backgrounds unified by a commitment to high achievement.

When you join Aya, you’ll be surrounded by teammates who care about you as an individual and leaders who will help you grow both personally and professionally.

Proactively contact clients with upcoming contract expirations through outbound calls, emails, and other communication channels

Build and maintain positive relationships with existing clients to support contract renewals and long-term partnerships

Educate clients on Aya's Educational & Therapy staffing solutions and available service offerings

Identify client needs and coordinate with internal teams to ensure a positive customer experience

Maintain accurate client records and renewal activity within CRM systems

Consistently achieve outbound call, client outreach, and renewal performance goals

Follow up with clients throughout the renewal process to ensure timely contract execution

Address client questions and concerns while providing exceptional customer service

Collaborate with sales and operations teams to support client retention initiatives

Demonstrate a commitment to continuous learning, professional development, and career growth

Support Business Development initiatives through client outreach, market research, lead generation, and other activities designed to drive client engagement and growth

Collaborate with internal Business Development and Account Management teams to support client retention efforts, contract renewals, and overall account success

Maintain consistent communication with internal stakeholders regarding renewal timelines, client feedback, opportunities, and potential risks

Support Business Development initiatives through client outreach, market research, lead generation, and other activities designed to drive client engagement and growth

Collaborate with internal Business Development and Account Management teams to support client retention efforts, contract renewals, and overall account success

Maintain consistent communication with internal stakeholders regarding renewal timelines, client feedback, opportunities, and potential risks

Bachelor's Degree (direct industry experience can be substituted)

1 year of previous sales experience is preferred, not required

Motivated by achieving goals, developing new skills, and advancing within a sales organization

Strong verbal and written communication skills

Comfortable making a high volume of outbound calls and client outreach activities

Ability to build rapport and maintain professional relationships with clients

Eager to learn consultative sales techniques and grow within a performance-driven sales environment

Self-motivated with a desire to meet and exceed performance goals

Customer-focused mindset with a passion for delivering excellent service

Ability to work effectively in a fast-paced, metrics-driven environment

Free premium medical, dental, life and vision insurance

Generous 401(k) match

Aya also offers other benefits to those that are eligible and where required by applicable law, including reimbursements and discretionary bonuses

Aya…