Security Officer

SECURITY OFFICER

Arizona Department of Health Services

The Arizona Department of Health Services promotes and protects the health of Arizona’s children and adults. Our mission is to promote, protect, and improve the health and wellness of individuals and communities in Arizona. We strive to set the standard for personal and community health through direct care, science, public policy, and leadership. ADHS promotes alternative work schedules, flexible hours. We have positions that can fit any stage in your career, from entry to senior level.

We offer a robust benefit package, including the ADHS Student Loan Assistance Pilot Program, where eligible employees can receive up to $300 per month for their outstanding student loans. Come check us out and see how you can make a difference in the lives of all Arizonans.

501 N. 24th Street Phoenix, AZ 85008

Salary: $17.96 per hour ($19.08 after 6 months)
Grade: 15

Under the general supervision of a Hospital Security Shift Commander (SO3) or Hospital Security Lead (SO2), in the absence of the Security Supervisor, a Security Officer 1 will assist Nursing and the medical staff in maintaining a safe and secure therapeutic environment for patients, residents, and staff by following policies, processes, and acting in a safe manner at all times. Performs daily rounds and egress/ingress control.

This position responds to and participates in various codes, drills, patient interventions and other emergencies. Problem‑solves and assists in resolving patient conflict as appropriate. Guides/directs other disciplines during crisis intervention, as necessary. Encourages proper Non‑Violent Crisis Intervention (NVCI) methods to unit staff. Provides timely information and feedback to on‑duty Hospital Security Supervisor, and others as necessary. Maintains radio or other communications contact with area Controls to report status or incidents, or to request additional assistance or response.

May be involved with vehicle and radio maintenance, safety inspections and related documentation.

• Performs daily rounds, including but not limited to egress/ingress control of Civil Hospital, Forensic Hospital, the Arizona Community Protection & Treatment Center.
• Respond to codes or incidents to include but not limited to patient escalations. Work and interact with various disciplines and other first responders to de‑escalate the critical patient conflicts in patient care areas, looking first to enlist cooperation with patients (or others) in resolving any negative intensification of behavior. Physically restrains patient as needed in order to ensure patients and staff safety.
• Assist in patient relocation efforts if necessary.
• Respond to fire, medical emergency, bomb threat, flooding, water discharge, elevator emergency, hazardous materials, inclement weather, and other incidents or conditions following procedures established for assignment, by the supervisor, or through training or certification.
• Write and submit appropriate related reports as necessary, confer with supervisor and others as appropriate.
• Assist in problem solving and decision making.
• May assist with vehicle and radio maintenance, safety inspections, etc. Will attend related training classes.
• Other duties as assigned (typically 5%–10%).

• Federal and state laws and due process as it relates to safety and security of the hospital campus.
• Proper methods and circumstances requiring use of force.
• Proper methods to be used when transporting patients.
• Seclusion and restraints, and risks involved.
• Methods and techniques and practices of operating two‑way radios, security cameras, security devices, electronic doors, electronic sound equipment, telephone system and intercom system.
• Evacuation procedures including the use of fire extinguishers, sprinklers, test valves and their operation.
• Report writing.
• Performance Management (PM), and Continuous Quality Improvement (CQI) and Lean methodologies.

• Applying and interpreting safety and security, custody, and consequence measures.
• Personal safety techniques (NVCI) and use of…