Security Operations Center Correctional Sergeant

Position: SECURITY OPERATIONS CENTER CORRECTIONAL SERGEANT
ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY Our mission is to enhance public safety across Arizona through modern, effective correctional practices and meaningful engagements.
The Arizona Department of Corrections, Rehabilitation and Reentry (ADCRR) is committed to creating a safe, secure, and humane correctional system. With public safety top of mind, ADCRR and its more than 8,000 officers and professional staff are driven by a heart for public service and a commitment to deliver perfect effort each day. ADCRR is redefining itself as an agency whose daily work centers on transparency, accountability, and fairness.

SECURITY OPERATIONS CENTER
CORRECTIONAL SERGEANT Address:
Security Operations Center (SOC)
701

E. Jefferson St
Phoenix, Arizona 85034 Salary: $66,640.00 Grade: DC19 Closing Date: 11/09/2026

OPEN TO CURRENT ARIZONA DEPARTMENT OF CORRECTIONS, REHABILITATION & REENTRY EMPLOYEES ONLY
Ready to expand your impact beyond day-to-day facility operations? Join the Arizona Department of Corrections’ Security Operations Center and play a vital role in the agency’s bigger picture. You’ll gain valuable insight into agency operations, collaborate with government and media representatives and partners from across the country, and take on a varied, fast-paced role with less direct inmate contact. Become part of a dedicated team of professionals making a difference in public safety every day.
All applicants will be evaluated on the basis of training and experience.
Therefore, please note the following:
Adequate work history identifying experience, duties, qualifications, selective requirements, and/or preferences must be reflected on the resume in order to receive applicable credit.
ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION.

Manages and performs duties within the Arizona Department of Corrections, Security Operations Center (SOC); processes, prioritizes, and analyzes incoming information, determines reporting formats and personnel notifications, prepares and submits appropriate responses. It is a 24/7, 365 days operation tasked with responding to department Significant Incident Reports (SIR), information from law enforcement agencies as well as public inquiries. Uses statewide radio and telephone communications systems;

operate and dispatch statewide radio transmissions, verifies and enters information, felony warrants, functions as a first line information manager providing command, control, and communications (C3), support to all levels of the organization as well as outside support agencies, provides after hours support for internal partners, including Community Corrections, Fugitive Services, and Electronic Monitoring Unit, is authorized and expected to make data inputs into such database systems such as ACIS and ACJIS.

Supports executive staff during all prison significant incidents, emergency, crisis and contingency operations; providing time sensitive updates, coordination within the agency, and keeping support agencies informed when appropriate. Monitors, instructs, and directs Home Arrest inmates while keeping Community Corrections Officers informed. There is minimal inmate contact for these employees assigned to the SOC. Follows established procedures, policies, maintains databases, assists in training new personnel, and other duties appropriate to the assignment.

KNOWLEDGE OF:
Security, custody and disciplinary practices and procedures in a correctional institution;
Federal, State and agency laws, rules, regulations, policies and procedures governing controls of inmates; methods, techniques and practices of paraprofessional counseling and crisis intervention for inmates; principles and practices of supervision and work leadership;
The use of self-defense and use of weapons and related defense and control equipment; practices and techniques of observing, detecting and defusing adverse actions by inmate populations.

SKILL IN/ABILITY TO:
Apply and interpret security, custody and discipline measures for an institution; applying methods and techniques of paraprofessional counseling and crisis intervention for inmates and staff; applying methods and techniques of supervising; using and training in self-defense and use of weapons and related defense/control equipment; observing, detecting and defusing adverse actions by inmates; basic first aid measures, and use of devices for self and staff protection from serious health disorders;

verbal and written communications as required by the duties and…