Maintenance Technician II

Maintenance Technician II

Join Amherst College as a Maintenance Technician II. The position is a full‑time role reporting directly to the Maintenance Lead, Supervisor, or Manager.

• Review the calendar each day for assigned work orders and ensure all requested repair information is gathered and appropriate supplies are available.
• Schedule daily tasks and communicate with residents on expected arrival times.
• Complete all property maintenance within the Main Street Renewal service level agreement (SLA) turn‑around times. Scope includes property walks, plumbing, electrical, mechanical, HVAC, carpentry repairs, and external repairs to assets.
• Close out work orders in a timely manner while at the home prior to the next appointment.
• Communicate with the Austin Support Center and Maintenance Lead or Supervisor regarding the status and completion of repairs.
• Document all completed work by taking before and after photos.
• Track supplies and tool usage for restocking and servicing.
• Perform rekeying of properties and other specific repair or securing work to support successful property condition management.
• Perform effective pre‑move‑in audits and repairs prior to a new move‑in to ensure a great move‑in experience.
• Provide exceptional customer service to residents.
• Provide assistance and resources to peers as needed.
• Maintain fundamental knowledge of the business.
• Learn all aspects of the Maintenance Technician position and develop to the next level within the company, potentially as a Maintenance Technician Lead.
• Other duties as assigned.

• HS Diploma or GED.
• Service‑mind‑ed approach to all aspects of the job.
• 2–3 years of prior maintenance experience, minimum 1 year in single‑family or multi‑family property management.
• Vocational/technical training or college considered a plus.
• Basic knowledge of building and property management codes.
• Knowledge of HVAC, electrical, plumbing, carpentry, lock key, and general household repairs.
• One or more HVAC, plumbing, electrical certification preferred.
• Good communication and written skills.
• Great organizational and customer‑service orientation.
• Current and valid driver’s license (company vehicle will be provided).
• At least 21 years old.
• Must be able to multi‑task in a fast‑paced work environment.

Monday through Friday. Occasional evening and weekend work may be required as job duties demand.

• Competitive compensation, annual bonus, 401(k) match.
• Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day.
• Employer‑paid benefits: medical, dental, vision, health savings account.
• Professional career development and reimbursement.
• Up to 16 weeks paid maternity leave; up to 4 weeks paid parental leave.
• Backup childcare offered through Bright Horizons.

Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.