Service Technician

STI CEMS is a leading supplier of systems and services for the air emissions monitoring industry, recognized as a trusted gold standard in the field. The company focuses on delivering honest value, high-level technical expertise, and reliable support to its clients. STI CEMS is proud of the strong uptime records achieved by its customers and the trust built through long-term partnerships.

Team members work closely with clients, emphasizing personal relationships and consistent service quality, making STI CEMS an attractive workplace for individuals interested in environmental technologies and industrial service.

The Service Technician is a full-time role based in the Greater Phoenix Area. This position is responsible for installing, maintaining, and repairing emissions monitoring systems at client facilities. Day-to-day tasks include performing routine and preventive maintenance, diagnosing and troubleshooting equipment issues, and completing field service visits to ensure optimal system performance. The Service Technician will document work performed, follow safety and regulatory standards, and collaborate with internal teams to resolve complex technical problems.

The role also involves providing professional customer service, communicating clearly with clients about findings and repairs, and supporting training or guidance on system operation as needed.

• Minimum three years experience and good reputation in the CEMS/COMS (Continuous Emissions Monitoring Systems / Continuous Opacity Monitoring Systems) field service industry.
• Candidates should possess strong Maintenance & Repair skills, including experience with industrial or environmental monitoring equipment.
• Candidates should possess effective Troubleshooting skills to diagnose, isolate, and resolve technical issues in the field.
• Candidates should possess Field Service experience, including working on-site at customer locations and managing service visits.
• Candidates should possess solid Customer Service abilities to communicate clearly, build trust, and maintain professional relationships with clients.
• Candidates should possess general Maintenance skills for performing routine inspections, calibration, and preventive care of systems.
• Relevant technical background such as an associate degree, technical certificate, or equivalent experience in electronics, instrumentation, or mechanical systems.
• Ability to read and interpret technical documentation, wiring diagrams, and equipment manuals.
• Comfort working in industrial environments and adhering to safety and environmental regulations.
• Valid driver’s license and willingness to travel within the Greater Phoenix Area for field assignments.
• Strong problem-solving skills, attention to detail, and ability to work independently and as part of a team.