Field Service Technician - Traveling Job Phoenix area,Arizona USA,Trades / Skilled Labor

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Field Service Technician
- Traveling

Intermountain Electronics (IE) delivers dependable and effective critical power and process infrastructure and mission critical systems to virtually every industrial sector in North America. We provide custom-engineered, packaged equipment to industrial markets. We specialize in designing, manufacturing, automating and testing power distribution equipment for OEM, mission critical, oil and gas and mining industries.

Reporting directly to the National Service Manager, we are currently seeking a Traveling -
Field Service Technician (Electrical) for our Western Region.

Why you will love working at IE:

You will love the challenge, interesting and varied work, and endless opportunities, but most importantly you will love working with a team of fun loving, driven, and generous go getters that take deep personal pride in being part of a family that is building the infrastructure that powers the world.

Job Description

Job Title: Field Service Technician

Position Summary: The Field Service Technician will report directly to the Regional Service Manager, providing deployment inspections, start-up, emergency service, preventative maintenance, and warranty services as well resolution of quality defects, client punch lists, commissioning tasks and provide effective on-site support and technical assistance for IE products and equipment.

Core

Schedule:

Monday
- Friday 7:00 am - 3:30 pm

Travel &

Work Location:

This is a home-based position requiring approximately 80% travel to customer sites throughout the assigned region and other locations as needed. Employees may reside anywhere within the assigned region, provided they live within one hour of a major or international airport
. Unlike traditional hybrid positions, this role involves extensive travel and on-site fieldwork, with limited work performed from home.

PTO (Paid Time Off)
Paid Holidays (10)
Medical and Dental Plans
Teladoc 24/7/365 Access to U.S. Board Certified doctors
Employee Assistance Program
Company Paid Life Insurance
Supplemental Vision, Life, STD & LTD Insurance
401K
- Company match up to 6% of base salary.
Health Savings Account (HSA) with available company match up to $2000 based on family size.
Company Vehicle Use

Technical Field Service function:

Installation, repair, and testing of field equipment, in accordance with customer’s or manufacturer's specifications and company procedures.
Diagnose and repair electrical/mechanical/controls equipment malfunctions and warranty repairs. Use a variety of diagnostic tools to identify problems, and implement necessary repairs including replacing faulty components, repairing wiring, and troubleshooting software issues.
Perform assembly/modifications and overall quality defect resolution on all IE products and equipment. Driven to resolve all QA/QC issues with full circle resolution with IE plants, PMs, Engineers, and Quality teams.
May occasionally travel to support areas throughout the country and possibly overseas.
Completion of receiving Inspections with internal Regional Managers, subcontractors, and customers to protect IE from unjustified warranty claims.
Assess Warranty claims and works Regional Manger to understand the validity of such claims with regards to codes, specifications, and requirements.
Performs preventative maintenance programs for an assortment of electrical/mechanical equipment to ensure optimal performance and prevent downtime as well as generating new revenue streams for field service team.
Ensures adherence to document processes for all work performed, including the nature of the problem, the steps taken to resolve the problem, and the parts used in order to create professional service reports.
Response to client calls, emails and texts is a…