Residential Hvac Service Technician

Job Description

Service Technician – Full Job Description

Who We Are

CDL Mechanical’s Mission:

As a family-owned and operated company, we’re dedicated to putting our customers first by delivering exceptional solutions through proactive service, built on a foundation of trust, integrity, and lasting quality

At CDL Mechanical, we’re more than just a company — we’re a family of passionate individuals committed to delivering exceptional, honest service. Our team takes pride in making a difference every day, and we ensure our employees feel valued and supported. With approachable managers and a collaborative environment, your skills and dedication will thrive here. Discover a workplace where integrity, service, and growth come together to create a truly rewarding career.

What We are Looking for:

We’re seeking an experienced Residential HVAC Service Technician with a minimum of 3 years of hands‐on service experience in diagnostics and troubleshooting. The ideal candidate brings a solid understanding of residential HVAC systems and service processes, along with strong skills in customer service and sales.

Job Title: Service Technician

Work Hours:
Monday through Friday

· 40+ hours per week

· Overtime available

· Once a month on-call rotation, dispatched from home

Pay Range: $70,000 - $150,000 per year. Uncapped earning potential

Pay Type: Hourly + Commission & Bonus Potential

Benefits

· Competitive pay with a focus on work–life balance

· Generous paid time off plus paid holidays

· Comprehensive training to support your success

· Company-provided vehicle, gas card, and uniforms

· Ongoing training, mentorship, and career development

· A fun, positive, and supportive team atmosphere

· Clear opportunities for growth and advancement

What We Offer

· Start your day from home — we pay you to drive to your first call!

· Tool Leasing Program to keep you equipped without the upfront cost

· Proud to be a Lennox Premier Dealer and Award Winner

· Access to dealer training with Lennox, NCI, ACCA, and more

· Opportunities to earn industry certifications such as NATE, HVAC Excellence, and NCI

What Your Day Looks Like:

As a Residential HVAC Service Technician, you will:

Technical Expertise

· Perform service, repair, and maintenance on residential HVAC systems.

· Assess the overall condition of systems, troubleshoot malfunctions, and determine necessary repairs.

· Provide written recommendations to improve system performance and efficiency.

Customer Care

· Educate customers on their HVAC systems and proper maintenance requirements.

· Deliver excellent customer service with professionalism and a positive attitude.

Work Standards

· Maintain a neat and organized work area, ensuring cleanliness after each job.

· Convey a safety‐conscious attitude both on the job and while driving.

Company Pride

· Properly maintain the company vehicle, keeping it clean inside and out.

Qualifications / Skills:

· Valid driver's license and insurable driving record

· 2 + years of experience in HVAC service minimum. 4+ years preferred.

· Universal EPA Certified

· Proficient understanding of refrigerant, heat pumps, troubleshooting and installation / repair of all residential and light commercial systems

· Exceptional Safety knowledge of tools, testing devices and surroundings

· Ability to consult on customer complaints and make repair and replacement decisions

· Understand and apply all codes for residential and light commercial

· Ability to handle system startup and adjustments

· Candidates will be required to pass a background check and drug test upon being given a condition offer of employment

· Previous experience with Service Titan software is preferred

· Excellent communication skills with a proactive approach to problem-solving

· Strong organizational skills with…