System Specialist II; SLS

2851 W Kathleen Rd, Phoenix , Arizona  , United States

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. We partner with organizations to create smart, connected environments that feel safer, work smarter, and support a more sustainable future. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care.

Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it's working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

Full-time

Job Summary: This role is responsible for inspecting, testing, and maintaining fire and life safety systems,
including fire alarms, sprinkler systems, fire extinguishers, and kitchen hood suppression systems, while
ensuring inspections are completed accurately and in compliance with required procedures. The specialist
also serves as the primary customer contact on-site, documents inspection results and deficiencies,
provides timely reporting, supports sales and estimating efforts, and completes all required administrative
and service documentation.

Responsibilities:

• Conduct the inspecting, testing, and maintenance of fire suppression systems, including but not limited to, Fire Alarm, Fire Sprinkler, Fire Extinguisher, and Kitchen Hood systems.
• Ensure the entire scope of the inspection is executed appropriately.
• Engage and communicate with the customer while on-site, checking in and out, ensuring the customer is taken care of, and all questions have been addressed.
• Provide and upload accurate inspection reports to Building Reports within 24-hours of an inspection being completed.
• Provide and upload picture(s) to Building Reports when finding a system or device that fails inspection or is in need of service.
• Complete a weekly closeout email detailing the inspections performed that week and any items that need immediate attention.
• Provide information and support to the inside sales position when applicable.
  
  Complete time sheets, service work orders, expense reports, and other paperwork required for this position in an accurate and timely manner.
• Assist sales team during estimating phase including potential system demonstrations when applicable.
• Other duties as assigned.

Required Qualifications:

• Minimum of a high school diploma.
• At least 2 years of experience of testing and inspecting Fire Alarm and Fire Sprinkler Systems.
• An understanding of computer operating systems, including the MS Office Suite of products.
• Clear and concise ability to communicate verbally and in writing.
• Ability to understand empathetically the issues and perceptions of others and to creatively and successfully work through these issues to achieve successful outcomes and customer and employee satisfaction.
• Ability to successfully pass background check in accordance to customers’ requirements.
• Willingness and ability to travel within the state, including overnight stays.
• Availability to work nights and some weekends as required.

Preferred…