Product Install Engineer - Instruments Division - Extensive

To make electronics, you need chips, wafers, transistors, reticles, and... To make these, you must see, test and manufacture them at scale—faster and better than ever before. That's where KLA comes in. Whether you're early in your career or an experienced professional, you'll solve complex challenges, work alongside brilliant minds and help shape the future of technology.

The KLA Services team consists of Service Sales, Marketing, Spares Supply Chain Management, Field Operations, Engineering, Product Training, Digital Solutions and Analytics, and Technical Product Support. Our services organization maximizes the value of our customers' KLA assets – with highly trained service and product support engineers providing installation services and 24/7 technical support and parts delivery through our extensive supply chain network.

• Selected candidate must be able to work 6 days/week, 10 hours/day. 90% + International travel.
• Candidate is expected to transition into a Customer Service Engineer (CSE) role beginning in Q4 2027, subject to business needs and successful performance in the Installation Engineer position.
• The primary long-term work location will be Texas, supporting customer service and field operations in the region.

Be the Face of KLA Technology at Our Customer Sites Worldwide!

At KLA, our Product Installation Engineers (IEs) are the critical first connection between our customers and their new, highly advanced equipment. This role is instrumental in shaping the customer’s first—and lasting—impression of KLA products, services, and technical excellence. As a Product Installation Engineer, you will lead the on time installation and qualification of complex capital equipment, ensuring smooth handoff, predictable cycle times, and a successful warranty start.

You’ll represent KLA directly with customers, taking ownership of installation performance and customer satisfaction.

• Install and qualify advanced KLA systems at customer sites globally, ensuring installations are completed on schedule and meet quality standards
• Diagnose, troubleshoot, and resolve technical issues during installation by identifying root causes and implementing effective solutions
• Perform setup, alignment, calibration, and verification of highly complex semiconductor capital equipment
• Collaborate cross functionally with KLA regions, engineering, and customer teams to verify system performance and transfer tool ownership
• Provide clear status updates to all stakeholders throughout the installation process
• Complete installation documentation and administrative requirements accurately and on time
• Secure warranty sign off on newly installed tools

Operate independently while following documented procedures, exercising sound technical judgment within defined guidelines

Work under guidance from managers and senior IEs, with increasing autonomy as experience grows

Engage effectively in cross cultural and cross functional environments

Extensive travel domestically and internationally to support customer installations worldwide

Strong knowledge of electronics, optics, mechanical, electro mechanical, and electro optical systems

Experience with high vacuum systems strongly preferred

Comfort working with computer systems, operating systems, and networking (Windows, Unix, or similar environments)

Proficient in Microsoft Office applications

Excellent analytical, problem solving, and troubleshooting abilities

Strong verbal, written, and interpersonal communication skills

Highly self motivated, organized, and detail oriented

Able to work effectively across cultures, functions, and geographies

Associate of Science in Electronics Technology…