Service Engineer - Crusher Industry

Job Purpose:

To provide technical service, maintenance, installation, and troubleshooting support for crushers and associated equipment at client sites, ensuring maximum equipment uptime and customer satisfaction.

Key Responsibilities:

• Perform installation, commissioning, maintenance, and repair of crushers (jaw, cone, impact, VSI) and screening equipment.
• Conduct preventive maintenance and breakdown analysis to minimize downtime.
• Diagnose mechanical, hydraulic, and electrical faults in crushing equipment.
• Coordinate with the design and production teams for technical improvements and feedback.
• Prepare service reports, maintenance logs, and customer visit records.
• Train operators and site maintenance teams on equipment handling and safety.
• Ensure timely response to customer complaints and service calls.
• Maintain tools, spare parts inventory, and service documentation.
• Adhere to company safety, quality, and operational policies during on-site activities.
• Support sales and demo teams during field trials and product demonstrations.

Skills and

Competencies:

• Strong technical knowledge of crushing and screening plants.
• Hands-on experience in hydraulic systems, lubrication systems, and mechanical assemblies.
• Problem-solving and analytical skills.
• Excellent communication and customer handling skills.
• Ability to work independently and travel frequently to remote sites.

Qualification &

Experience:

• Qualification: Diploma / B.E. /
  
  B.Tech in Mechanical or Electrical Engineering.
• Experience: 25 years of experience in service/maintenance of crushers or heavy equipment (e.g., mining, construction, aggregate industry).
• Preferred:
  
  Experience with brands like Metso, Sandvik, Puzzolana, Propel, or similar.

Other Requirements:

• Willingness to travel extensively to customer sites.
• Knowledge of safety practices and site protocols.
• Valid driving license preferred.