Installations Specialist

Install, maintain, and troubleshoot vehicle telematics equipment, combining hands‑on technical work with customer support and oversight of deployment quality. The role includes direct installations and guidance for third-party installers, as well as feedback to engineering teams based on field experience. Travel is expected for 50-75% of the year.

• Install gateways, cameras, and accessories across customer vehicles and other assets, independently or alongside external installers.
• Train customers on site, support pilots, coordinate equipment returns, and lead on‑site work for strategic deployments.
• Check installation quality, audit documentation, and oversee installation projects.
• Create installation guides for unusual configurations and help remote installers resolve technical questions.
• Investigate escalated issues and coordinate resolution with relevant stakeholders.
• Share field observations with engineering teams to inform product improvements.

• High school diploma or equivalent.
• Substantial experience installing, servicing, or repairing technical equipment, preferably in automotive settings.
• Knowledge of vehicle wiring and electrical systems, and ability to interpret wiring diagrams and technical documentation.
• Experience installing IoT devices or aftermarket electronics at scale and troubleshooting complex setups.
• Valid driver's license with a clean driving record.
• Ability to lift up to 50 pounds and work on ladders or in confined spaces.
• Strong customer communication and training skills, plus flexibility for extensive travel and changing schedules.

• Spanish language proficiency.

Travel is a core part of the role, at approximately 50-75% annually.

Listed U.S. on-target earnings are $65,000-$75,000.

• health, pharmacy, vision, and dental coverage
• paid and sick leave
• disability and life insurance
• retirement contributions, subject to eligibility