Case Aide; Encanto Pointe

Position: Housing Case Aide (Encanto Pointe)

Join Our Team at Native American Connections!

Who We Are

Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition.

Our Mission

Our mission, grounded in traditional Native American culture, is to reduce health disparities by delivering high‑quality, comprehensive integrated healthcare and providing stable housing throughout the communities we serve.

Why Work With Us?

When you join NAC, you're not just taking a job — you're becoming part of a movement. A movement that values cultural identity, honors resilience, and believes in the power of community. You'll work alongside passionate professionals who are committed to healing generational trauma, strengthening families, and building vibrant futures.

What We Do

• Behavioral Health Services:
  Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
• Affordable Housing:
  Safe, stable, and supportive housing options — from transitional housing to permanent low‑income housing.
• Community Development:
  Revitalizing neighborhoods and preserving Native heritage through community‑based projects and education.

Our Values

Cultural Integrity | Community Wellness | Holistic Healing | Equity & Inclusion | Sustainability

Now Hiring

We are seeking compassionate, mission‑driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.

If you’re passionate about social change, cultural advocacy, and serving diverse communities with dignity and care — NAC is the place for you.

Based in Phoenix, Arizona | 501(c)(3) Nonprofit Organization

Properties:
Encanto Pointe, 4175 N 9th St Phoenix AZ 85014

POSITION SUMMARY

The Supportive Housing Case Aide provides the necessary stability to the residents of the property through enforcement of community guidelines, life skills education, case management services, and enforcement of all state and federal laws for residents residing at Native American Connections properties.

RESPONSIBILITIES

• Initiate contact and engage all residents, guests, and outside support systems.
• Maintain the daily shift report and document all resident comings and goings along with communications.
• Organize and facilitate social activities, including creating flyers and promoting events.
• Complete daily shift tasks, such as property safety walks and cleaning duties.
• Assist Maintenance in removing trash from vacant units. Clean/replenish soft goods when a unit is ready for move‑in.
• Collaborate with Case Management and Property Management on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through group education.
• Other duties as assigned

EDUCATIONAL REQUIREMENT

• High school diploma or GED

WORK EXPERIENCE/SKILLS REQUIREMENT

• One year of experience in service delivery or any combination of related education, professional training, or work experience which demonstrates the ability to successfully perform duties
• Knowledge of the economic, educational, and social problems of Native Americans and referral services
• Must be able to work well with others in a team approach
• Excellent communication skills – written and oral
• Experience in working with the Native American population preferred
• Possess and maintain a valid Arizona driver’s license and reliable transportation

NATIVE AMERICAN PREFERENCE

Preference is given to qualified Native American applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be required.

DRUG FREE WORK PLACE

Native American Connections is a drug‑free workplace with safety‑sensitive jobs. Use of alcohol and legal or illegal drugs may impair and alter employee’s judgement resulting in increased safety risks, workplace injuries, and faulty decision making. Reporting to work at NAC after use of alcohol, a controlled substance, or abuse of any other substance is absolutely prohibited.

FAIR LABOR STANDARDS ACT

This position is considered to be exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non-Exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per work week.

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