Case Manager

Join to apply for the Case Manager role at Native American Connections

Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma-informed care grounded in respect and tradition.

What We Do:

• Behavioral Health Services:
  Culturally responsive treatment for mental health and substance use disorders including outpatient therapy, residential programs, and youth services.
• Affordable Housing:
  Safe, stable, and supportive housing options — from transitional housing to permanent low‑income housing.
• Community Development:
  Revitalizing neighborhoods and preserving Native heritage through community‑based projects and education.

Our Values: Cultural Integrity | Community Wellness | Holistic Healing | Equity & Inclusion | Sustainability

Now Hiring: We are seeking compassionate, mission‑driven individuals to join our growing team across various departments including clinical services, housing support, youth engagement, and administrative leadership.

Apply Today & Make a Difference Tomorrow: Visit https://(Use the "Apply for this Job" box below). to view open positions and join our circle of care.

Under the direct supervision of the Clinical Supervisor, the Case Manager ensures coordination and continuity of care for all clients, provides skill training and development, completes intake assessment, facilitates groups, connects clients to community resources, and provides coordination of care.

Location: PWC 337

E. Virginia Ave, Phoenix, AZ 85004

Schedule: Sunday - Thursday 7:00 AM - 3:30 PM

• Completes initial intake/assessments for new clients and completes all related paperwork in a timely manner.
• Assists with or facilitates health promotion, psycho educational and skills training groups; provides individualized case management to Outpatient (Integrated Health) clients.
• Updates treatment plans for clients as needed.
• Completes clinical documentation on a daily basis including group and individual progress notes, intake and discharge documentation.
• Assists with development of individual and client cultural competencies.
• Provides support around addressing Social Determinants of Health needs including documentation of:
  • Workforce development, helping with resumes, interviews as indicated by client need.
  • Referrals for all necessary basic needs, supplies, i.e., medical appointment, eyeglasses, and other aids.
  • Referral for services for housing, employment, job training, etc.
  • Assist with transportation resources as needed.
  • Assist in obtaining benefits such as applications for food stamps, GA, AHCCCS.
• Assists in making community referrals and support.
• Assists clients in completing the housing interest form and VI-SPDAT.
• Assists with coordination of care amongst treatment team and referral sources and multidisciplinary team, including Adult Recovery Team meetings.
• Provides coverage for Front Desk as needed.
• Support and actively engage in practices of inclusion through Cultural and Linguistically Appropriate Services (CLAS) Standards.
• Completes duties using trauma informed care principles.
• Other duties as assigned.

• Productivity
• Quality of Work
• Knowledge of the Job
• Professionalism
• Teamwork
• Initiative/Resourcefulness
• Work Efficiency
• Punctuality/Attendance
• Dependability Communication Skills
• Cultural Competence/Mission

• Associates of Arts Degree in behavioral health field and two (2) years of experience in substance use or mental health treatment, or
• High school diploma or GED and 4 years’ experience
• Strong knowledge of community resources and referral sources
• Possess and maintain a valid Arizona driver’s license and
• Possess or able to obtain a Fingerprint Clearance Card
• CPR/First Aid Certificate within 90 days of hire

• Strong interpersonal skills with an ability to work effectively with a wide range of people, teams, managers, supervisors, and vendors
• Demonstrate excellent written…