Case Aide; Encanto Pointe

Position: Housing Case Aide (Encanto Pointe)

Join to apply for the Housing Case Aide (Encanto Pointe) role at Native American Connections
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Native American Connections (NAC) is a nonprofit organization dedicated to improving the lives of individuals and families through affordable housing, behavioral health, and community development services. For over 50 years, we have proudly served Native American and underserved communities in the Phoenix area with culturally competent, trauma‑informed care grounded in respect and tradition.

Properties: Encanto Pointe, 4175 N 9th St, Phoenix, AZ 85014
Schedule: Thursday - Monday 7:00 AM – 3:30 PM

Position Summary

The Supportive Housing Case Aide provides the necessary stability to residents of the property through enforcement of community guidelines, life skills education, case management services, and enforcement of all state and federal laws for residents residing at Native American Connections properties.

Responsibilities

• Initiate contact and engage all residents, guests, and outside support systems.
• Maintain the daily shift report and document all resident comings and goings along with communications.
• Organize and facilitate social activities, including creating flyers and promoting events.
• Complete daily shift tasks, such as property safety walks and cleaning duties.
• Assist Maintenance in removing trash from vacant units. Clean/replenish soft goods when a unit is ready for move-in.
• Collaborate with Case Management and Property Management on the monthly community meetings and work to improve the payment history, health and safety issues, and resident conduct through the community through group education.
• Other duties as assigned.

Educational Requirements

High school diploma or GED.

Work Experience / Skills Requirements

• One year of experience in service delivery or any combination of related education, professional training, or work experience which demonstrates the ability to successfully perform duties.
• Knowledge of the economic, educational, and social problems of Native Americans and referral services.
• Must be able to work well with others in a team approach.
• Excellent communication skills – written and oral.
• Experience working with the Native American population preferred.
• Possess and maintain a valid Arizona driver’s license and reliable transportation.
• MS Office skills.

Native American Preference

Preference is given to qualified Native American applicants in accordance with the Indian Preference Act. If claiming a preference, a copy of valid documentation will be required.

Drug‑Free Workplace

Native American Connections is a drug‑free workplace with safety‑sensitive jobs. Use of alcohol or any controlled substance may impair judgement and increase safety risks. Reporting to work after use is absolutely prohibited.

Fair Labor Standards Act

This position is considered exempt for overtime pay provisions as provided by the Federal Fair Labor Standards Act (FLSA) and any applicable state laws. Non‑exempt employees are entitled to overtime pay for hours worked in excess of forty (40) hours per work week.

Seniority Level

Entry level

Employment Type

Full‑time

Job Function

Other

Industry

Non‑profit Organizations

Pay Range

$17.00/hr – $19.00/hr

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