Survivor of Torture Caseworker; Safety & Wellness Caseworker

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities.

A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

The primary role of the Caseworker for the Survivors of Torture (SOT) Program is to provide comprehensive, culturally appropriate client-centered case management services for Program participants, including completing eligibility screening and enrollment paperwork, developing service plans, educating about community services and resources and helping problem solve barriers to access. This position is also responsible for assisting with administrative tasks including data collection, coordinating trainings of mainstream service providers, report writing, and proposals.

• Provide comprehensive case management services to survivors of torture.
• Conduct outreach to case management staff, refugee-serving agencies, ethnic community-based organizations, and others to inform service providers and refugees of programs and services.
• Complete eligibility screenings for all referral and enrollment paperwork for all eligible Program participants.
• Complete social and legal assessment for all enrolled clients.
• Develop a service and safety plan for each Program participant.
• Knowledge of Survivor of Torture, asylum process, violence against women act, immigration, and anti-trafficking.
• Provide comprehensive case management services, including assisting with benefits applications as appropriate.
• Provide appropriate legal referrals and help identify and arrange social activities in-line with service plans.
• Guide/assist participants to establish contact and receive support services in the community based on their service plan.
• Ensure all services are linguistically appropriate and help advocate with mainstream service providers for linguistically appropriate services.
• Complete case notes in a detailed and timely fashion.
• Implement client satisfaction surveys and client progress surveys at intervals outlined in the grant proposal.
• Ensure all family data is entered into data management system in a timely manner.
• Assist with the preparation of donor funding reports and new funding proposals.
• Participate in all program meetings, staff development activities, and fully engages as a member of the team.
• Follow all IRC policies, procedures and protocols including adherence to the IRC Way and Child Safeguarding.
• Other related duties as assigned.

• Position
  
  Reports to:
  
  Sr. SOT Caseworker
• Indirect Reporting:
  Interns/Volunteers/Ameri Corps
• Other Internal and/or external contacts:
  The SOT Caseworker will be responsible for developing relationships within the IRC SOT network and external relations with grant partners, social service agencies, and government entities to expand the role of IRC SOT programs
• Internal: IRC SOT programs
• External:
  Arizona SOT coalitions, Attorney offices providing pro-bono legal services, social service agencies, community education presentations, community outreach

• Education:
  
  Undergraduate degree Social Work or similar field strongly preferred; comparable related work experience may be substituted.
• Work Experience:
  
  2+ years of case management experience in a social services environment. Case management and/or victims assistance experience preferred.
• Demonstrated Skills and
  
  Competencies:
  
  Computer proficiency with an emphasis on Microsoft Office applications (Word, Excel, Teams, Outlook). Strong organizational skills and detail-oriented Public Speaking and/or presentation experience preferred Ability to effectively communicate and work as a team member with collaborative partners, the community, and clients in a cross-cultural, multi-disciplinary environment. Ability and willingness to drive 15 passenger van. Strong attention to detail with the ability to prioritize and manage time effectively.
  
  Problem solver capable of…