Housing navigator, Social Work

Description

The Housing Navigator is responsible for helping Axiom Community of Recovery (ACR) clients identify, obtain, and maintain safe,

stable, and appropriate housing. The position works closely with clients, ACR program staff, landlords, property managers,

housing providers, community partners, and other service systems to reduce barriers to housing and support successful

transitions from homelessness, transitional housing, treatment, or other unstable living situations into permanent housing. The

Housing Navigator provides individualized housing navigation, advocacy, education, resource coordination, landlord engagement,

housing application assistance, and follow-up support while maintaining accurate documentation and working collaboratively with

the client's care team.

• Complete housing needs assessments with clients and identify housing preferences, barriers, eligibility factors, income, benefits, documentation needs, and other factors affecting housing placement.
• Develop individualized housing plans with clients that identify realistic housing goals, action steps, responsibilities, and timelines.
• Assist clients with locating appropriate housing options, including affordable housing, permanent supportive housing, rapid rehousing, subsidized housing, veteran housing resources, recovery housing, and other community-based options when appropriate.
• Conduct housing searches using available databases, community resources, landlord contacts, property listings, and partner networks.
• Assist clients with completing housing applications, gathering required documentation, obtaining identification, verifying income, and preparing other materials needed for housing placement.
• Support clients with housing‑related appointments, property tours, application meetings, lease signings, and other steps in the housing process.
• Educate clients regarding tenant responsibilities, lease requirements, communication with landlords, budgeting for housing expenses, maintaining a residence, and other housing stability skills.
• Identify client barriers such as prior evictions, criminal justice involvement, poor credit, limited rental history, low income, lack of identification, or other challenges and help develop strategies to address those barriers.
• Advocate for clients with landlords, property managers, housing programs, public housing authorities, and community partners when appropriate.
• Develop and maintain positive relationships with landlords, property managers, apartment communities, housing providers, shelters, veteran‑serving organizations, and other community resources to expand housing opportunities for ACR clients.
• Recruit and engage potential landlords and housing partners willing to work with clients who may have barriers to traditional housing.
• Maintain an updated list of housing resources, eligibility requirements, application processes, rental rates, availability, and community assistance programs.
• Coordinate with ACR case managers, peer support staff, clinicians, Workforce Development staff, residential staff, and leadership to ensure housing goals are integrated into the client's overall service plan.
• Participate in case staffing and multidisciplinary team meetings to communicate housing progress, barriers, and recommended next steps.
• Coordinate with external agencies and referral partners to support continuity of care and avoid duplication of services.
• Assist eligible clients in connecting to rental assistance, move‑in assistance, security deposit assistance, utility assistance, furniture resources, and other housing stabilization resources.
• Ensure financial assistance is used in accordance with applicable grant, contract, program, and ACR requirements and maintain supporting…