More jobs:
Servicenow Developer
Job in
Phoenix, Maricopa County, Arizona, 85003, USA
Listed on 2026-10-09
Listing for:
Druthion Technology Services
Full Time
position Listed on 2026-10-09
Job specializations:
-
Software Development
Software Engineer, IT Specialist
Job Description & How to Apply Below
Role & responsibilities
Design and implement integrations between Service Now and external applications using:
- REST APIs
- SOAP Web Services
- Integration Hub
- MID Server
- ETL Platforms
- Event-based Integration Frameworks
- Architect data synchronization between Service Now CMDB, inventory systems, monitoring tools, OSS/BSS platforms, cloud platforms, and enterprise databases.
- Lead integration troubleshooting, optimization, and root-cause analysis.
- Incident Management
- Problem Management
- Change Management
- Request Management
- Knowledge Management
- Service Catalog
- CMDB
Develop and customize Service Now applications using:
- Business Rules
- Client Scripts
- Script Includes
- Flow Designer
- UI Policies
- UI Actions
- Record Producers
- Catalog Items
- Develop workflow automation and approval processes.
- Support platform upgrades, patching, deployments, and production support activities.
- Troubleshoot and resolve Service Now application and integration issues.
- Collaborate with business analysts and functional consultants to translate requirements into technical solutions.
- Participate in code reviews and follow Service Now development best practices.
- Create technical design documents and unit test documentation.
- Support Agile delivery processes including sprint planning, development, testing, and deployment.
Preferred
Certifications:
- Service Now Certified System Administrator (CSA)
- Service Now Certified Implementation Specialist ITSM (CIS-ITSM)
- Service Now Certified Application Developer (CAD)
- Additional Advantage
- ITIL v4 Foundation
- CIS-Discovery
- CIS-Data Foundations
- CIS-CSM
- CIS-HRSD
Preferred Candidate Profile:
- 5-9 years of Service Now experience
- Hands-on experience with Incident, Problem, Change, Request, and Knowledge Management.
- Experience with Service Now integrations and workflow automation.
- Experience working with enterprise customers in implementation or support projects.
- Good understanding of Service Now development lifecycle and best practices.
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