Principal Engineer AIOps ServiceNow
Listed on 2026-10-24
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Software Development
Software Engineer, AI Engineer (Applied/Software), Software Architect
Software Resources has an immediate contract to hire job opportunity for a Principal Engineer I – AIOps Service Now with a major corporation in Phoenix, AZ. 4 days per week on-site, Fridays remote.
6+ month contract to hire
Must haves:- Service Now hands on experience in their background (5 years)
- Hands-on engineering experience, not support
- Candidates MUST have hands-on development experience with Service Now
- Basic observability and teleport
- Integration of those tools
-e.g., Dynatrace, App Dynamics, Datadog, New Relic, Splunk, Elastic) - 4
Service Now Micro-Certs for AIOps/Health Log Analytics/Cloud Observability
- Lead a team - Mentor Team
- Deliver complex solutions
- Solid verbal and written communications – Leadership
- You'll provide SME expertise in your respective domain as well as adjacent domains to ensure solutions are safe, secure, compliant, and reliable.
- You'll identify development and support needs as well as take on large and complex design responsibilities supporting project tasks.
- You'll also engage with project and business sponsors refining requirements and objectives of targeted solutions.
- As a Principal Engineer I, you also facilitate dialogue and activities, and work to ensure team collaboration including teams outside of your domain.
- You'll develop effective presentations and narratives for IT audiences. In this role, you'll also develop the technical skills of one more junior engineers.
Software Resources, founded more than 3 decades ago, is a trusted staffing partner specializing in Technology (IT, Creative, & Marketing), Finance, & Accounting placements. We work with companies nationwide that need skilled professionals and connect them with candidates like you looking for the right opportunity.
We are always looking for professionals at all experience levels and in various specialties to meet our clients' hiring needs. As a member of our team, you will have access to benefits including medical, dental, and vision coverage, a 401(k) with company match, short-term disability, life insurance with AD&D.
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