Senior Customs Trade Specialist

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of complex and high risk shipments. These have been identified as complex and high risk due to regulatory requirements and tariff combinations.

• Provide impeccable customer service
• Engage with customers regarding commodities that require specialized processing to reduce risk and penalties through classification and proper duty preference.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Data entry and processing of various import related documentation for submission to US Customs and all PGA's.
• Maintain and keep current all shipment documentation in compliance with all record keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, other Fed Ex OpCo's, customers and government agencies to deliver high level of service to customers.
• Process agency brokerage shipments.
• Handle remote filings.
• Perform entry reconciliations, reviews and other duties as assigned.
• Ensure all government and organizational policies are followed and follow up on Customs matters to resolve problems.
• Handle high volume of work and time‑sensitive tasks.

• Associates degree or equivalent preferred.
• One (1) year brokerage experience required.
• One (1) year experience with customer contact required.
• Data entry/keyboard experience required.
• CCS and/or Brokers license preferred.
• Required:
  
  MS Office, Outlook, Office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Organizational and interpersonal skills; problem‑solving skills.
• Ability to work independently with minimum supervision and use multiple systems and reference material.
• Knowledge of customs regulations and harmonized tariff schedules required.

• Shift: Mon/Fri 7:00 am to 4:00 pm, Tues/Wed/Thu 8:00 am to 5:00 pm.
• Location:
  
  Onsite role based in Memphis, Tennessee.
• Paid training provided.
• Pay transparency available.

Competitive salary based on experience.

Fed Ex Logistics is an Equal Opportunity Employer including Vets/Disability. Fed Ex Logistics will consider qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00). Fed Ex Logistics will not rely on wage history when determining wages.