Customs Trade Specialist

Responsibilities

• Coordinate the documentation required by U.S. Customs and Government Agencies for entry of goods into the U.S. on behalf of importers.
• Provide impeccable customer service.
• Process commodities identified and isolated as requiring specialized processing to reduce the risk of liquidated ages and penalties through classification and the application of proper duty preference.
• Obtain correct classification of goods for customs release from database, SOPs, tariff book, internet or customs.
• Perform data entry and processing of various import-related documentation for submission to U.S. Customs and handle all PGA’s (participating Government Agencies).
• Maintain and keep current all shipment documentation in compliance with all record‑keeping requirements.
• Adhere to all international importing and exporting regulations.
• Work closely with other internal staff, departments, Fed Ex opcos, customers, and government agencies to deliver a high level of service to customers.
• Process agency brokerage shipments.
• Handle remote filings.
• Perform entry reconciliations as needed.
• Ensure all government and organizational policies are followed.
• Follow up on customs matters and resolve problems.
• Perform entry reviews as needed.
• Perform other duties as assigned.
• Paid training is provided.

• HS Diploma or GED required.
• Minimum of 12 months of industry experience preferred.
• Minimum of 6 months work experience required.
• Data entry/keyboard experience required.
• CCS and/or broker license preferred.
• Proficient with MS Office, Outlook, and office equipment (phone, fax, photocopier, printer, scanner).
• Excellent verbal and written communication skills.
• Strong organizational skills.
• Effective interpersonal skills.
• Problem‑solving skills.
• Ability to handle high volume and time‑sensitive work.
• Ability to work independently with minimal supervision.
• Proficient at using multiple systems and reference materials.
• Ability to interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, and internal departments.
• Knowledge of customs regulations and harmonized tariff schedules preferred.

Shift: Mon – Fri 7:00 AM – 3:30 PM MST

Location:

Hybrid role based in Phoenix, AZ.

Fed Ex Logistics is an Equal Opportunity Employer, including veterans and persons with disabilities.

Fed Ex Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e‑commerce and trade facilitation solutions.

Fed Ex Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00).

Fed Ex Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.