Medical Receptionist

Benefits

• Health Benefits
• Flexible scheduling FT and PT shifts available
• Great small business and fast-paced work environment
• We are open to hiring either full-time or part-time Medical Receptionists. We need part-time availability for a min of 20 hrs per week.

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

Medical Receptionist

• Greeting patients in a professional, warm, friendly and calm manner
• Answering incoming calls in a professional manner and taking clear messages, as needed
• Registering patients into the electronic medical records accurately and in a timely manner
• Scanning patient registration forms, IDs, insurance cards, etc.
• Verifying patient insurances, copays and deductibles online using Navi Net
• Collecting cash, credit/debit card payments and ensuring charges are complete and accurate
• Maintaining efficient and organized patient flow
• Performing all patient discharge tasks including collecting all remaining payments, printing discharge instructions, scanning scripts/labs/x-rays and drafting provider notes for signature
• Coordinating faxes and referrals with other providers and employers
• Tracking, ordering and re-stocking all necessary office supplies
• Adhering to all center policies and procedures

• Proficient in the use of computer software
• Understanding of the concepts of universal precautions, HIPAA, and OSHA
• Warm, friendly attitude with excellent patient interaction skills
• Team-player able to multi-task effectively
• Excellent verbal and communication skills
• Adaptable in different situations
• Must possess excellent patient interaction skills
• Ability to multi-task and work independently
• Effective, compassionate communicator with coworkers, patients and family
• High-energy individual with a professional appearance and attitude
• Able to work independently in a fast-paced environment
• Comfortable working with electronic medical records
• Experience in a medical office setting a plus
• Medical Secretary certification or Associate Degree a plus
• Prior urgent care or experience a plus