RCT Customer Service Specialist Position

Embrace a rewarding career as a Customer Experience Specialist at RCT, where your role directly aids vulnerable clients. This full-time position emphasizes professionalism and compassion in customer interactions.

Joining RCT means being part of a team that values inclusivity and support. You will respond to client inquiries and ensure accurate database management. Candidates should have at least one year of customer service experience alongside strong communication and multitasking skills. Take advantage of performance recognition and growth opportunities.

Key Responsibilities:

• Respond to customer inquiries in a friendly manner

• Accurately record and modify customer database entries

• Provide support aligned with customer service policies

• Collaborate with colleagues on updates to services

• Perform additional duties as requested

Requirements:

• High school diploma or GED required

• Minimum of one year in customer service roles

• Proficient English communication skills

• French language proficiency is an asset

• Strong computer skills and multitasking ability

Support RCT's mission by bringing your professionalism and empathy to the forefront in customer service.
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