Job Description & How to Apply Below
Launch your career as a Collections Representative with Lend Care, where compassion meets financial solutions. Focus on customer engagement and effective repayment plans with a supportive team.
In this role with Lend Care, part of the goeasy family, you will assist customers in managing overdue accounts through empathetic negotiations. Strong communication skills and a customer-first approach are crucial for success. You will handle account activities and ensure proper documentation while working effectively under pressure.
Key Responsibilities:
• Perform outbound calls for collecting overdue accounts
• Negotiate repayments while understanding customer situations
• Manage collection activities on financial loans
• Document all actions accurately for operational support
• Conduct initial trace work using available online systems
Requirements:
• Minimum 1–2 years' experience in collections or sales
• Familiarity with automated dialing systems preferred
• Excellent writing and verbal skills
• Proficient with MS Office tools
• Must clear criminal, employment, and credit checks
Leverage your skills in negotiation and customer service to thrive as a Collections Representative at Lend Care.
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