Compassionate Collections Representative

Position: Compassionate Collections Representative Role
Launch your career as a Collections Representative with Lend Care, where compassion meets financial solutions. Focus on customer engagement and effective repayment plans with a supportive team.

In this role with Lend Care, part of the goeasy family, you will assist customers in managing overdue accounts through empathetic negotiations. Strong communication skills and a customer-first approach are crucial for success. You will handle account activities and ensure proper documentation while working effectively under pressure.

Key Responsibilities:

• Perform outbound calls for collecting overdue accounts

• Negotiate repayments while understanding customer situations

• Manage collection activities on financial loans

• Document all actions accurately for operational support

• Conduct initial trace work using available online systems

Requirements:

• Minimum 1–2 years' experience in collections or sales

• Familiarity with automated dialing systems preferred

• Excellent writing and verbal skills

• Proficient with MS Office tools

• Must clear criminal, employment, and credit checks

Leverage your skills in negotiation and customer service to thrive as a Collections Representative at Lend Care.
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