Bilingual at LendCare – Customer Service

Position: Bilingual Support Role at LendCare – Customer Service
Explore a rewarding career as a Bilingual Support Representative at Lend Care, where your role is vital in delivering premier customer service. Support Partners effectively and foster a culture of inclusion and excellence.

This exciting opportunity requires a fully bilingual individual fluent in English and French, aimed at providing exceptional service to our Partners. With a minimum of 1-2 years in customer service, you'll engage with inquiries, resolve issues, and ensure a seamless experience. Your proactive approach will be key in fostering relationships and addressing Partner needs through effective communication.

Key Responsibilities:

• Ensure quality service for our Partners

• Respond quickly to inquiries via calls/emails

• Clarify needs via probing questions

• Facilitate communication with various departments

• Take full accountability for partner resolutions

Requirements:

• Must be fully bilingual English and French

• Previous experience in a call center or customer service

• Outstanding communication skills

• Familiar with MS Office software

• Legally able to work full-time in Canada

Contribute your skills to enhance the Partner experience at Lend Care with your bilingual prowess.
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