VW FreshStart Program Coordinator

Lead Volkswagen Financial Services' VW Fresh Start initiative, transforming customer mobility experiences through a hybrid approach. This role guides customers from application through vehicle delivery in a pioneering mobility pilot.

As the VW Fresh Start Program Coordinator, you will play a vital role over the 15-month contract, ensuring effective communication between customers, dealers, and operational partners. Your expertise in automotive finance and customer fulfillment will facilitate smooth processes and operational excellence.

Key Responsibilities:

• Manage Fresh Start fulfillment from application to delivery

• Present curated vehicle options to customers

• Follow up with customers to resolve inquiries

• Support VW dealers throughout the pilot

• Coordinate the logistics of vehicle reconditioning

Requirements:

• Bachelor's degree in business or related field

• Minimum 3 years in automotive finance or customer operations

• Excellent communication and prioritization skills

• Proficiency in logistics and operational processes

• Familiarity with pilot project initiatives preferred

Utilize your skill in automotive operations and customer service to ensure the success of the VW Fresh Start Program at Volkswagen Financial Services.
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