Collections Agent with LendCare

Step into your role as a Collections Agent at Lend Care, part of the goeasy family, where you can make a difference in customers' financial journeys. Your compassion and negotiation skills will help secure repayments while understanding individual situations.

This full-time position is perfect for individuals with a minimum of one to two years in a collections or customer service setting. You will perform outbound calls, negotiate payment plans, and manage customer accounts while utilizing your administration skills to document activities.

Key Responsibilities:

• Demonstrate empathy and understanding in customer interactions

• Initiate outbound calls to overdue account holders

• Negotiate repayment plans effectively

• Oversee management of past due accounts

• Complete documentation of collections processes

Requirements:

• 1-2 years’ experience in collections or customer service

• Experience with automatic dialer systems preferred

• Strong verbal and written communication skills

• Proficient in MS Office

• Must pass background and credit checks

Bring your customer focus and negotiation skills to Lend Care and help others access vital financing solutions.
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