Part-Time Retail Representative

Position: Part-Time Retail Representative at Purolator
Elevate your customer service skills with Purolator as a Part-Time Retail Representative in Thunder Bay, Ontario. Engage with customers, resolve inquiries, and support shipping needs effectively.

As a key member of Purolator’s team, you will utilize your customer service and technology skills in a fast-paced retail environment. This permanent role will require you to build relationships with customers, manage complaints, and effectively communicate with various stakeholders. You'll be pivotal in delivering superior service and ensuring operational excellence.

Key Responsibilities:

• Serve customers efficiently via phone and in-person

• Resolve customer inquiries and complaints effectively

• Collaborate with team members and management for service excellence

• Build strong relationships with clients and partners

• Adhere to safety standards and corporate policies

Requirements:

• 3-12 months of customer service experience preferred

• 3-12 months of retail experience preferred

• Tech-savvy with POS system experience

• Ability to lift up to 70lbs and stand for 3 hours

• Proficient in English for effective communication

Bring your customer care expertise and problem-solving abilities to the forefront with Purolator in Thunder Bay.