Optical Customer Experience Associate

Elevate patient interactions as an Optical Associate at FYidoctors in Prescott, Ontario. This part-time role emphasizes eyewear education, fitting, and exceptional service delivery.

In this role at FYidoctors Prescott - Edward St clinic, you will engage with patients daily, educating them about the best eyewear options. The part-time position involves 20-29 hours of work weekly, where you'll interpret prescriptions, help select frames, and manage patient appointments. Delivering outstanding customer service will be vital.

Key Responsibilities:

• Welcome and assist patients in the clinic

• Educate patients on eyewear tailored to lifestyles

• Interpret optical prescriptions for fitting

• Schedule appointments and handle billing matters

• Assist with contact lens orders and fittings

Requirements:

• Prior experience in retail or optical settings is a plus

• Strong proficiencies in technology and computers

• Communication and interpersonal skills to connect with patients

• Proven ability to multi-task in a high-energy environment

• Collaborative nature with a proactive approach

Join FYidoctors Prescott to deliver remarkable eyewear experiences and make a positive impact on patients' lives.