IT Operations and Support Leader - Americas

Join Trigo Quality Solutions as the IT Infrastructure and Support Manager, leading IT operations across the Americas region. This role requires strategic oversight of IT systems and hands-on infrastructure management.

In your position, you will merge IT strategy with operational excellence, ensuring the stability and security of IT services. Your collaboration with global IT leadership is vital to align regional efforts with overarching corporate goals. A strong background in Azure and network security is essential to navigate challenges in this dynamic environment.

Key Responsibilities:

• Supervise regional IT infrastructure initiatives

• Collaborate with cross-functional teams for digital solutions

• Implement and manage cybersecurity measures

• Conduct audits of IT contracts and infrastructure

• Mentor IT helpdesk team to boost service quality

Requirements:

• Seven years of IT operations experience required

• Strong leadership in managing technical teams

• Deep knowledge of Azure and traditional infrastructures

• Bachelor’s Degree in Computer Engineering or similar

• Proficiency in English is a must

Shape the future of IT at Trigo by optimizing operations and enhancing cybersecurity across the Americas.
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