Coordonnateur; trice) des opérations; Saisonnier

Position: Coordonnateur(trice) des opérations (Saisonnier)
## Operations Coordinator (Seasonal)
Apply:
Canada, Ontario, Thunder Bay:
Full time:
Posted Today:
JR111693
** Intelcom | Dragonfly
** With more than 100 sorting stations and operations across three continents,
** Intelcom | Dragonfly
** is Canada’s leader in last-mile logistics. Our vision is clear:
** to deliver fast, accurate, and reliable service powered by cutting-edge technology**.
** Your Role:
At the Heart of the Chain
** Salary Range $21.10 - $23.73.
** Core Duties:
*** Assist in unloading trailers and verify freight against manifests
* Scan, sort, and process packages, including defective items and returns
* Conduct van audits and support sorting operations
* Support and assist shipping, receiving, dispatching, and inventory management
* Support and maintenance warehouse systems and ensure operational efficiency.
* Process returns and complete required documentation in accordance with SOPs
* Handle customer pickups and (front desk assistance to customer)
* Resolve delivery issues by following SOPs and coordinating with relevant teams
* Escalate special cases to management when needed
* Print labels and prepare required documentation
* Process broker returns and return-to-clients shipments
* Prepare daily reports and maintain accurate records
* Perform data entry tasks as needed.
* Train and mentor new employees
* Collaborate with Operations teams to uphold quality standards
* Complete supervisor-assigned tasks as required
* Maintain a clean, organized and hazard-free work environment
* Comply with all Health & Safety protocols
* Provide support for clients and IDCs
* Respond to customer inquiries via phone and email
* Process customer service email requests
* Other duties as assigned
** Why Join Intelcom | Dragonfly?
*** Short- and medium-term growth opportunities
* Comprehensive group insurance
* Group RRSP program
* Employee Assistance Program...This position has been opened to address a genuine organizational need within the company.

At
** Intelcom | Dragonfly**, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple:
If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you’ll meet directly with the site manager.

See you soon!
* Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
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