Operations Coordinator; Seasonal
Listed on 2026-10-14
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Supply Chain/Logistics
Distribution/ General Warehouse, Office Administrator/ Coordinator, Supply Chain & Logistics
Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents,
Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear:
to deliver fast, accurate, and reliable service powered by cutting-edge technology
.
At the Heart of the Chain
Salary Range
$21.10 - $23.73
.
Core Duties:- Assistin unloading trailers and verify freight against manifests
- Scan, sort, and process packages, including defective items and returns
- Conduct van audits and support sorting operations
- Support andassistshipping, receiving, dispatching, and inventory management
- Support and maintenance warehouse systems and ensure operational efficiency.
- Process returns and complete required documentation in accordance withSOPs
- Handle customer pickups and (front deskassistanceto customer)
- Resolve delivery issues by following SOPs and coordinating with relevant teams
- Escalate special casesto management when needed
- Print labels and prepare required documentation
- Process broker returns and return-to-clients shipments
- Prepare daily reports andmaintainaccuraterecords
- Perform data entry tasks as needed.
- Train and mentor new employees
- Collaborate with Operations teams to uphold quality standards
- Complete supervisor-assigned tasks as required
- Maintain a clean, organized and hazard-free work environment
- Comply withall Health & Safety protocols
- Provide support for clients and IDCs
- Respond to customer inquiries via phone and email
- Process customer service email requests
- Other duties as assigned
- Short- and medium-term growth opportunities
- Comprehensive group insurance
- Group RRSP program
- Employee Assistance Program…
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly , we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.
See you soon!
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