Head Golf Professional & Golf Manager Glen Golf Club

A senior operating role for an energetic, commercially minded golf leader who can grow rounds and revenue, strengthen the customer experience, and help build a collaborative management culture.

Pickering Glen is a mid range priced public golf course that prides itself on course the course topography, location and conditioning. As well a a full 18 hole golf course Pickering Glen has a full kitchen which serve daily meal to customers and offers a full range of event and Wedding services. The entire management and employee team is focused on delivering a high level of customer service in all aspects of the Club's golf, food and beverage and event management services.

Location Pickering Glen Golf Club Posted  Deadline  Job Summary

Pickering Glen Golf Club is seeking a Head Golf Professional and Golf Manager to lead its golf operations, financial performance, retail activity and golfer experience. Reporting directly to the Vice President of Operations and Company Director, the successful candidate will be accountable for the day-to-day golf business and its continued growth.

This position calls for a visible, hands-on leader with sound financial judgment, an innovative outlook and the ability to work closely with the Food &Beverage Manager and Golf Course Superintendent. The successful candidate will support a  one for all and all for one  management culture and will have the potential to assume broader responsibilities over time.

Responsibilities:

• Golf Operations:
  Lead customer service, tee-time management, pace of play, cart operations and overall golfer satisfaction; optimize the use of Lightspeed, and other operating systems.
• Financial Management:
  Participate in annual operating and capital budgets, monthly financial reporting, purchasing, inventory control, cost control and capital planning. Work with Club in-house bookkeeper
• Revenue growth:
  Develop strategies to increase rounds, average revenue per round, green-fee revenue, golf-shop sales, leagues, tournaments, corporate events and special golf programs.
• Retail Leadership:
  Create seasonal merchandising and promotional plans, manage purchasing and inventory, and improve golf-shop sales and profitability.
• People leadership:
  Recruit, schedule, coach and develop golf-operations employees while establishing clear service standards and performance expectations.
• Cross-department
  
  Collaboration:
  
  Work collegially with Food &Beverage and Course Maintenance to improve events, weddings, banquets, restaurant activity, course presentation and the overall guest experience.
• Innovation and Technology:
  Evaluate practical uses of artificial intelligence, dynamic pricing, labour scheduling, marketing automation, customer communications and operating analytics.

First Year Priorities:

• Build a unified management culture based on collaboration, accountability and continuous improvement.
• Develop and implement a plan to achieve 42,000 annual rounds while maintaining or increasing average revenue per round.
• Establish and expand league and special-event offerings, including a new men's league and family or club tournaments where commercially practical.
• Improve golf-shop merchandising, inventory management and profitability.
• Support coordinated growth in weddings, banquets, tournaments and corporate events.
• Introduce useful KPI dashboards and approved technology or AI initiatives that improve revenue, customer service or operating efficiency.

Qualifications:

• PGA of Canada Class  A  membership or equivalent senior golf-industry management experience.
• At least five years of management experience in golf, hospitality or club operations.
• Demonstrated leadership, sound judgment and the ability to manage multiple priorities in…