Lead Hand, Conservation Parks & Lands

Role Overview

How you will contribute as part of the TRCA team:
The Lead Hand, Conservation Parks & Lands coordinates and oversees the day‑to‑day operational activities of TRCA’s variety of public‑use conservation parks and facilities. This position coordinates and completes general and preventative facility maintenance and contributes to the successful delivery of daily operations and special events.

• Coordinates operational activities for conservation park, campground, and/or golf course operations according to service standards.
• Provides site knowledge and recommendations to inform processes focused on enhancing the functionality, safety and financial sustainability of TRCA’s public‑use facilities.
• Oversees general facility maintenance and housekeeping duties in indoor spaces.
• Completes seasonal grounds maintenance and ensures service delivery standards are met.
• Safely operates fleet vehicles, utility vehicles, small and large equipment, hand tools and power tools; completes a seasonal changeover of equipment to ensure that it is either safely stored or readily available for use.
• Provides training on safe equipment operations for site‑related work and projects.
• Arranges and performs preventative equipment and infrastructure maintenance on a regular basis.
• Completes daily site health and safety checks and leads licensed professionals through monthly, semi‑annual and/or annual facility inspections; documents all inspections and facilitates completion of required work; completes follow‑up and evaluation.
• Participates in and/or leads the daily safety meetings including tailgate meetings, hazard identification and emergency planning.

• Post‑secondary diploma or degree in Facility Management, Turf Management, Resources Management, Business, or related field of study.
• Valid Ontario Class G driver’s license.

3+ years of experience in a related field coordinating teams.

• Demonstrated skill in facility maintenance, including basic carpentry and construction, minor plumbing, and landscaping.
• Strong communication skills to provide clear and concise communication in both non‑emergency and emergency situations.
• Understanding and application of basic mathematical functions (e.g., adding, subtracting, measuring, money computation).
• Demonstrates responsiveness to internal and external customer requests and needs.
• Ability to use critical thinking to evaluate problems, gather information, understand causes, and identify best possible solutions.
• Collaborates with others to focus on objectives and effectively delegates work within a team.
• Proficiency in MS Office suite including online software such as MS Teams, Web Ex, and SharePoint.