Team Lead Optical Care

Lead the customer service charge as a Team Lead at Lens Crafters in Pickering, ON. Bring your licensed expertise to a dynamic environment focused on improving optical care and customer experiences.
As a Licensed Team Lead, you'll ensure customers receive exceptional service while managing key optical and laboratory responsibilities. Your expertise will guide your team in achieving store goals, ultimately driving satisfaction in a company committed to quality eye care, part of Essilor Luxottica’s global influence.

Key Responsibilities:

• Foster a culture of top-tier customer service

• Assist customers in finding their perfect eyewear

• Act as a responsible key holder for the store

• Provide expert advice on lens and eyewear products

• Ensure all finished eyewear meets required standards
Requirements:

• Current and valid state Opticianry license mandatory

• Extensive experience in optical and retail settings

• Strong interpersonal and problem-solving skills

• Edging and mounting experience preferred

• Proven abilities in training team members
Embrace your leadership role at Lens Crafters and enhance optical care for every customer walking through the door.
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