Team Lead at Roots

Elevate your retail career as a Team Lead at Roots in Pickering, Ontario. Drive team success through effective leadership, operational support, and a passion for exceptional customer service.

Roots is a Canadian lifestyle brand seeking a Team Lead to bridge leadership and sales associates. With over one year of retail apparel experience, you'll inspire your team to exceed sales goals and enhance the store's exceptional customer experience. Your skills in POS management, problem solving, and organization will be crucial in delivering a seamless shopping experience.

Key Responsibilities:

• Assist management in executing operational activities

• Model customer service excellence and build brand loyalty

• Mentor and coach associates on sales techniques

• Engage in onboarding and training new hires

• Delegate tasks to maximize store efficiency

Requirements:

• Minimum one year experience in retail apparel

• Proven leadership capabilities among peers

• Strong knowledge of POS and banking procedures

• Flexible schedule availability including weekends

• Passion for delivering outstanding customer service

Lead with integrity and foster a collaborative team environment at Roots in Pickering.
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